Gastroenterology Health & Science Sales Specialist - Baton Rouge, LA

Role Summary

The Gastroenterology Health & Science Sales Specialist is responsible for launching new products, managing business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. The role involves sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs). The candidate should possess strong product and disease state knowledge, sales and promotional skills, and the ability to engage customers both virtually and in person.

Responsibilities

• Identify and implement efficient virtual/in-person engagement strategies by customer; develop and adjust business and territory call plans based on opportunities and insights.
• Build rapport with customers across virtual and face-to-face settings; maintain clear call objectives and documentation; use digital tools effectively and adapt to new tools; leverage analytics for insights and next-best-action planning.
• Deliver compliant, targeted messaging using approved materials to drive product demand; provide insights for development of new messaging and resources.
• Educate providers on unbranded and branded product value using disease-state information and approved materials.
• Coordinate with HCPs and office staff to plan engagements in virtual and in-person formats.
• Strategically deploy Pfizer resources (samples, vouchers, co-pay resources, patient education); integrate guidance from management and cross-functional teams; plan day-to-day work across locations; collaborate with CF colleagues and Pfizer Connect team.
• Support patient access by providing information on reimbursement, PAP, hub programs, and co-pay resources.
• Present terms of sale and respond to on-label questions; introduce customers to the Pfizer on-demand portal for targeted content.
• Collaborate with cross-functional teams (Field Medical, Reimbursement, Key Account Management) to address inquiries; use triaging protocols and digital apps to connect with SMEs.
• Use calendaring tools and leadership goals to address customer priorities; bring customer survey insights to leadership to improve models.

Qualifications

• Must have a Bachelor’s Degree or an associate’s degree with 6+ years of experience; or high school diploma with 8+ years of relevant experience.
• Minimum of 3 years of pharmaceutical/biotech or medical marketing/promotional/sales experience in a specialized market with third-party reimbursement and service center experience.
• Proven history of marketing/promotional/sales success, strong territory management, excellent communications, teamwork, leadership, and accountability.
• Must live within 50 miles of the territory border.
• Valid US driver’s license with driving record in compliance with company standards; DUI/DWI or other impaired driving citations within the past 7 years disqualify.

Nice-to-Haves

• 3–5 years of specialty marketing/promotional/sales experience.
• Strong knowledge of disease states, therapeutic areas, and products.
• Deep knowledge of customers and markets (prescribers/HCPs/institutions/organizations).
• Strategic account marketing, promotional, sales, and management skills; strong business acumen and problem solving; data analytics and project management capabilities.
• Ability to engage, influence, and support customers throughout the marketing/sales process; excellent communication and leadership skills.
• Ability to quickly learn and embrace new ways of working in a rapidly changing environment; ability to work in a matrix environment with multiple resources.
• Experience working with key thought leaders or high-influence customers in large group practices, hospitals, or managed care organizations (preferred).
• Strong organizational and analytical skills; ability to analyze sales data and adapt to new technology.
• Demonstrated leadership and cross-functional collaboration; willingness to adapt to workplace changes; strong planning and prioritization skills.

Additional Requirements

• Ability to travel to all accounts/office locations within the territory; overnight travel may be required based on territory size and business needs.