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Field Service Engineer - Baltimore, MD

Grifols
Full-time
On-site
hybrid
$29.86 - $36.06 USD yearly
Other
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Field Service Engineer - Baltimore, MD

Company Name: Grifols

Description

The Field Service Engineer I (FSE I) provides service and support to Grifols customers via remote access, telephone, and at their facilities.

Responsibilities

  • Customer relationship management
  • Collaboration with interdepartmental teams
  • Preventative maintenance
  • System upgrades
  • Troubleshooting on electromechanical, fluidic, and medical devices

The FSE I will service the Baltimore, MD territory and provide backup support for the East territory and additional support for the North America DXCTS team.

The Field Service Engineer reports directly to the Technical Support Manager and works 100% remote.