Field Reimbursement Manager (Miami Region)

Role Summary

Field Reimbursement Manager (Miami Region) for Axsome Therapeutics. This field-based role collaborates with internal and external stakeholders to eliminate access barriers, educate on prior authorization processes, and address roadblocks for eligible patients while enhancing conversion rates and treatment adherence. Responsibilities are at a territory level within the assigned geography.

Responsibilities

• Educate customers and staff regarding payer policies and processes supporting patient access (i.e., eligibility and benefit verification, prior authorization, and appeals/denials)
• Develop strong relationships with customers by understanding their needs and delivering solutions to overcome obstacles
• Be the expert on Axsome Therapeutics patient support programs, payer utilization management, access issue resolution, and financial assistance
• Collaborate with Managed Markets and Sales to address challenges and opportunities with patient access
• Assist in educating sales colleagues on product access and patient support programs, as needed
• Develop and keep updated knowledge of the local and national payer landscape
• Proficient in both virtual and live customer engagements
• Communicate territory activity in an accurate and timely manner as directed by management
• Overnight travel as indicated by the needs of the business
• All reimbursement activities must be conducted and managed within all appropriate legal and regulatory guidelines
• Additional responsibilities as assigned

Qualifications

• Bachelor’s Degree required; graduate degree preferred
• Minimum of 8 years of healthcare, field customer, and/or account management experience in the pharmaceutical industry with at least 2 years as an FRM or RAM working with retail medications (neurology experience preferred)
• Must live in the territory’s geography
• Ability to travel up to 50-75% (including overnight travel)

Experience, Knowledge And Skills

• Current or recent CNS experience strongly preferred
• Experience working with multiple cross-functional teams
• Experience in an entrepreneurial environment with launch experience is preferred
• Pharmacy benefit knowledge to identify and educate on payer criteria for prior authorization
• Knowledge of payer segments (Commercial, Medicare Part D) required
• Ability to manage multiple tasks concurrently under aggressive timelines
• Demonstrated ability to deliver outstanding results
• Ability to work independently, manage travel schedules, and schedule visits (territory management)
• Proficient in both virtual and live customer engagements