Field Reimbursement Manager (Great Plains Region)

Role Summary

Field Reimbursement Manager (Great Plains Region) for Axsome Therapeutics, a field-based role focused on eliminating access barriers, educating on prior authorization processes, and addressing roadblocks to enhance conversion rates and treatment adherence within the assigned geography.

Responsibilities

• Educate customers and staff regarding payer policies and processes supporting patient access (eligibility and benefit verification, prior authorization, and appeals/denials)
• Develop strong relationships with customers by understanding their needs and delivering solutions to overcome obstacles
• Be the expert on Axsome patient support programs, payer utilization management, access issue resolution, and financial assistance
• Collaborate with Managed Markets and Sales to address challenges and opportunities with patient access
• Assist in educating sales colleagues on product access and patient support programs, as needed
• Develop and maintain knowledge of the local and national payer landscape
• Proficient in both virtual and live customer engagements
• Communicate territory activity accurately and timely as directed by management
• Overnight travel as indicated by business needs
• Ensure all reimbursement activities comply with applicable legal and regulatory guidelines
• Additional responsibilities as assigned

Qualifications

• Bachelor’s Degree required; graduate degree preferred
• Minimum of 8 years of healthcare, field customer, and/or account management experience in the pharmaceutical industry with at least 2 years as an FRM or RAM working with retail medications (neurology experience preferred)
• Must live in the territory’s geography
• Ability to travel up to 50-75% (may include overnight travel)

Experience, Knowledge And Skills

• Current or recent CNS experience strongly preferred
• Experience working with multiple cross-functional teams
• Entrepreneurial environment experience with product launch is preferred
• Pharmacy benefit knowledge, including payer criteria for prior authorization
• Knowledge of payer segments (e.g., Commercial, Medicare Part D)
• Ability to manage multiple tasks concurrently under tight timelines
• Proven track record of delivering results
• Ability to work independently, manage travel schedules, and schedule visits (territory management)
• Proficient in both virtual and live customer engagements

Education

• Not specified beyond degree requirements in Qualifications