Field Reimbursement Manager (Arkansas Region)

Role Summary

Field Reimbursement Manager (Arkansas Region) at Axsome Therapeutics. This field-based role collaborates with internal and external stakeholders to eliminate access barriers, educate on prior authorization processes, and address roadblocks for eligible patients while enhancing conversion rates and treatment adherence. The position requires territory-level responsibilities with knowledge of the local landscape and travel within the assigned geography.

Responsibilities

• Educate customers and staff regarding payer policies and processes supporting patient access (i.e., eligibility and benefit verification, prior authorization, and appeals/denials)
• Develop strong relationships with customers by understanding their needs and delivering solutions to overcome obstacles
• Be the expert on Axsome Therapeutics patient support programs, payer utilization management, access issue resolution, and financial assistance
• Collaborate with Managed Markets and Sales to address challenges and opportunities with patient access
• Assist in educating sales colleagues on product access and patient support programs, as needed
• Develop and maintain knowledge of the local and national payer landscape
• Be proficient in both virtual and live customer engagements
• Communicate territory activity accurately and timely as directed by management
• Overnight travel as indicated by the needs of the business
• Ensure all reimbursement activities are conducted within applicable legal and regulatory guidelines and monitor compliance
• Additional responsibilities as assigned

Qualifications

• Bachelor‚Äôs Degree required; graduate degree preferred
• Minimum of 8 years of healthcare, field customer, and/or account management experience in the pharmaceutical industry with at least 2 years as an FRM or RAM working with retail medications (neurology experience preferred)
• Must live in the territory‚Äôs geography
• Ability to travel up to 50-75%, including overnight travel

Experience, Knowledge And Skills

• Current or recent CNS experience strongly preferred
• Experience working with multiple cross-functional teams
• Prior entrepreneurial environment and launch experience preferred
• Pharmacy benefit knowledge, able to identify and educate to payer criteria for prior authorization
• Knowledge of payer segments (e.g., Commercial, Medicare Part D)
• Ability to manage multiple tasks concurrently under aggressive timelines
• Demonstrated ability to deliver outstanding results
• Ability to work independently, manage travel schedules, and schedule visits (territory management)
• Proficient in both virtual and live customer engagements

Education

• Bachelor‚Äôs Degree required; graduate degree preferred