Field Reimbursement Manager (Alabama Region)

Role Summary

Field Reimbursement Manager (Alabama Region) is a field-based role that collaborates with internal and external stakeholders to eliminate access barriers, educate on prior authorization processes, and address roadblocks for eligible patients while enhancing conversion rates and treatment adherence. The position requires territory-level responsibilities and local market knowledge within the assigned geography.

Responsibilities

• Educate customers and staff regarding payer policies and processes supporting patient access (eligibility and benefit verification, prior authorization, and appeals/denials)
• Develop strong relationships with customers by understanding their needs and delivering solutions to overcome obstacles
• Be an expert on Axsome Therapeutics patient support programs, payer utilization management, access issue resolution, and financial assistance
• Collaborate with Managed Markets and Sales to address challenges and opportunities with patient access
• Assist in educating sales colleagues on product access and patient support programs, as needed
• Develop and maintain knowledge of the local and national payer landscape
• Engage with customers virtually and in person
• Communicate territory activity accurately and timely as directed by management
• Overnight travel as indicated by business needs
• Ensure all reimbursement activities comply with applicable legal and regulatory guidelines and monitor ongoing compliance
• Additional responsibilities as assigned

Qualifications

• Bachelor’s Degree required; graduate degree preferred
• Minimum of 8 years in healthcare, field customer, or account management in the pharmaceutical industry, with at least 2 years as an FRM or RAM working with retail medications (neurology experience preferred)
• Must live in the territory’s geography
• Ability to travel up to 50-75% (including overnight travel)

Experience, Knowledge And Skills

• Current or recent CNS experience strongly preferred
• Experience working with multiple cross-functional teams
• Experience in an entrepreneurial environment with launch experience preferred
• Pharmacy benefit knowledge, identifying and educating to payer criteria for prior authorization
• Knowledge of payer segments (Commercial, Medicare Part D) required
• Ability to manage multiple tasks concurrently under aggressive timelines
• Demonstrated track record of delivering results
• Ability to work independently, manage travel schedules, and schedule territory visits
• Proficient in both virtual and live customer engagements

Education

• Bachelor’s Degree required; graduate degree preferred