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Field Patient Access Director

Ascendis Pharma
August 29, 2026
Remote friendly (San Francisco, CA)
United States
Market Access
Field Patient Access Director (Northern CA & Nevada)

Key Responsibilities
- Lead, coach, and develop a high-performing field-based patient access organization, including PALs and FRMs, across assigned geographies.
- Establish performance expectations, KPIs, and MBOs; monitor progress and provide feedback and professional development.
- Partner with Commercial Training & Development to design and execute onboarding and continuous learning programs.
- Lead change management to scale/evolve field patient access operations.
- Build and maintain a talent pipeline through succession planning and proactive development.
- Own field patient access readiness and execution for new product and indication launches.
- Serve as a subject matter expert on reimbursement, coverage, specialty pharmacy, and third-party services.
- Analyze payer, reimbursement, and access trends to anticipate barriers and guide mitigation strategies.
- Collaborate with Market Access, Sales, Patient Support, Commercial Operations, and external vendors.
- Partner with Sales leadership on account planning and local access strategy.
- Support healthcare providers and office staff through compliant education.
- Identify process improvement opportunities and lead operational efficiency initiatives.
- Ensure field activities comply with laws, regulations, and company policies.
- Partner with Patient Safety, Pharmacovigilance, and Quality for reporting.
- Monitor performance data and stakeholder feedback; translate insights into recommendations; promote best practices.

Qualifications & Experience
- Bachelor’s degree required.
- 10+ years of relevant experience in pharmaceutical/biotech/healthcare.
- Demonstrated progressive field leadership experience.
- Experience supporting rare disease and/or specialty products.
- Deep understanding of reimbursement pathways and specialty pharmacy.
- Strong analytical and communication skills.
- In-depth knowledge of compliance, patient confidentiality, and access requirements.
- Knowledge of laws governing protection of patient identifying information.

Benefits
- 401(k) with company match; Medical, dental, vision; Life and AD&D; Short/long-term disability; Pet Insurance; Legal Insurance; Employee Assistance Program; Employee Discounts; Professional Development; HSA; Flexible Spending Accounts; Incentive compensation plans; Accident/Critical Illness/Hospital Indemnity Insurance; Mental health resources; Paid leave for new parents.
- Salary: $220,000–$245,000 (may include company car/allowance and bonus eligibility).