Field Medical Operations Senior Manager

Role Summary

The Field Medical Operations Senior Manager will partner with Field Medical leadership to drive and execute strategic and tactical plans. They will manage and oversee KOL engagements, work with internal stakeholders to ensure program success, enhance processes, and handle field medical onboarding, technology, and vendor management. They will support budget tracking, reporting, tactical planning, and field communication as required.

Responsibilities

• Independently manage medical operations for all Field US Medical Affairs led KOL engagements including Visiting Professorships, KOL Lectures, Regional Roundtables, Advisory boards, MSL Education Dinner Program and Ad Hoc Consultations.
• Partner with Compliance during the review and approval process for all US Medical Affairs led programs, managing any escalations that may be required.
• Partner with Legal team to ensure contracts are developed and executed for each program prior to the execution of the program
• Ensure all field medical business justification forms are submitted for Compliance approval according to the argenx standards
• Act as primary point of contact for all relationships with USMA&EG vendors (supporting field activities) to ensure timely execution of contracting, scheduling, content submissions for KOL engagements.
• Manage day-to-day vendor relationship including onboarding, training, process/guidance updates and escalation for all KOL engagements.
• Manage the onboarding of all new field medical personnel (liaising with MSLs and BIS/IT for systems access and resolve any issues), manage distribution lists and SharePoint access, introductory meetings and credentialing
• Maintain Medical Affairs maps/profiles and rosters for all new field hires
• Work with Field Medical Leadership to support territory planning initiatives and ensure alignments are captured in Veeva Align and Veeva CRM.
• Partner with Field Medical Leadership on medical budget development and management including MSA/SOW/PO processing, invoicing issues, and monthly tracking.
• Lead implementation of technological enhancements and fixes for Veeva CRM and MSL Dashboard.
• Created monthly reporting on key field activities, including interactions and insights for leadership team.
• Supporting training team and directors to deliver MSL trainings on new content, data, upskilling etc.
• Collaborate with executive leadership support team to ensure calendar availability for all programming executed by Med Affairs and Field Medical teams
• Support logistics and agenda development for MSL team meetings.

Skills

• Able to effectively network and partner with internal and external stakeholders, building consensus and leveraging partnerships to advance projects
• Strong operational capabilities, eye for detail and commitment to tracking and reporting progress
• Demonstrated ability to build productive collaborations with healthcare professionals
• Excellent communication skills: verbal, written and when giving presentations
• Embraces cross-functional working, values other functions
• Able to thrive as part of a team and when working independently
• Proven track record of delivering results that meet or exceed targeted objectives

Education

• Bachelor‚Äôs Degree in healthcare or life sciences required; graduate degree preferred
• 5+ years industry experience with an emphasis on managing operations for field teams