Field Excellence Lead, US Commercial
Biogen
June 25, 2026
Remote friendly (Cambridge, MA)
United States
Sales
Hybrid-based to Biogen’s Cambridge, MA office (in-office presence); exceptions may be considered for strong US-Remote talent.
What You’ll Do
- Translate data-backed insights into actionable field plans to drive performance.
- Develop and scale best practices from field teams into national action plans.
- Serve as the voice of the field, improving field-readiness of operations and home office deliverables.
- Drive adoption of Commercial Operations deliverables (communications, CRM, training).
- Lead TA-specific special projects, aligning field effectiveness priorities with DGMs and Sales VPs.
- Collaborate cross-functionally to ensure integrated and compliant operations.
- Shape and optimize operating models, call planning, and targeting for enhanced field performance.
- Enhance performance management and field enablement capabilities.
- Partner with Therapeutic Area and Sales leadership to execute strategic initiatives.
- Manage stakeholder relationships to ensure effective communication and collaboration.
- Continuously assess and improve field effectiveness through analytics and systems integration.
Required Skills
- Bachelor’s degree required; Advanced degree (MBA, MSc, PhD) preferred.
- 7+ years in biotech/pharma field sales and commercial sales operations; led sales teams regionally before moving into sales operations/HQ roles.
- Proven ability to translate strategy into operational execution.
- CRM platform experience; Veeva strongly preferred.
- Strong communication, storytelling, and stakeholder management skills.
- Executive presence; ability to influence in matrix environments.
Preferred Skills
- Pharma marketing and pharma analytics experience.
- Ability to lead field effectiveness-related priorities.
- Strategic thinking focused on scalability and compliance.
Benefits (high level as listed)
- Medical, dental, vision, life; fitness & wellness reimbursement; disability insurance; paid vacation and end-of-year shutdown; paid holidays and personal days; sick time; paid maternity/parental leave; 401(k) match; employee stock purchase plan; tuition reimbursement up to $10,000/year; Employee Resource Groups.
- Base compensation range: $162,000–$223,000.
What You’ll Do
- Translate data-backed insights into actionable field plans to drive performance.
- Develop and scale best practices from field teams into national action plans.
- Serve as the voice of the field, improving field-readiness of operations and home office deliverables.
- Drive adoption of Commercial Operations deliverables (communications, CRM, training).
- Lead TA-specific special projects, aligning field effectiveness priorities with DGMs and Sales VPs.
- Collaborate cross-functionally to ensure integrated and compliant operations.
- Shape and optimize operating models, call planning, and targeting for enhanced field performance.
- Enhance performance management and field enablement capabilities.
- Partner with Therapeutic Area and Sales leadership to execute strategic initiatives.
- Manage stakeholder relationships to ensure effective communication and collaboration.
- Continuously assess and improve field effectiveness through analytics and systems integration.
Required Skills
- Bachelor’s degree required; Advanced degree (MBA, MSc, PhD) preferred.
- 7+ years in biotech/pharma field sales and commercial sales operations; led sales teams regionally before moving into sales operations/HQ roles.
- Proven ability to translate strategy into operational execution.
- CRM platform experience; Veeva strongly preferred.
- Strong communication, storytelling, and stakeholder management skills.
- Executive presence; ability to influence in matrix environments.
Preferred Skills
- Pharma marketing and pharma analytics experience.
- Ability to lead field effectiveness-related priorities.
- Strategic thinking focused on scalability and compliance.
Benefits (high level as listed)
- Medical, dental, vision, life; fitness & wellness reimbursement; disability insurance; paid vacation and end-of-year shutdown; paid holidays and personal days; sick time; paid maternity/parental leave; 401(k) match; employee stock purchase plan; tuition reimbursement up to $10,000/year; Employee Resource Groups.
- Base compensation range: $162,000–$223,000.