Federal Account Director

Role: Federal Account Director responsible for developing and executing strategic account plans to expand value-based business with VA, DoD, and related healthcare systems. Objectives include ensuring access, reimbursement, and sustained utilization of Foundation Medicine solutions at enterprise level. Responsibilities encompass building trusted relationships with key stakeholders, lead federal account strategy, optimize product adoption, and navigate regulatory and contract complexities. The role involves representing FMI at federal forums, monitoring performance metrics, and translating customer feedback into actionable insights. Qualifications require a Bachelor’s degree, 12+ years of account management experience at regional or national levels (or 8 years with a Master’s or higher), including 5+ years in federal accounts; deep understanding of federal healthcare rules preferred. High-value specifics include extensive experience with VA and DoD, strategic influence within complex regulated environments, and up to 60% travel. The role demands strong interpersonal skills, knowledge of HIPAA, and a proven ability to operate as a senior, customer-facing leader across cross-functional teams.