Family Support Educator, Lead - West

Role: The Family Support Educator - Lead is responsible for providing field-based leadership to a team of Family Support Educators serving Rett syndrome families, focusing on disease and product education, therapy management, and stakeholder collaboration. Responsibilities include leading team execution, developing educational tools, managing escalations, and aligning strategic initiatives with internal and external partners. Requires expertise in rare diseases, patient advocacy, and healthcare access, with deep knowledge of Rett syndrome and related programs. Qualifications: Bachelor's degree with 8+ years in pharmaceutical sales, access, or healthcare, including 3+ years in leadership; experience in rare disease, advocacy, Medicaid/Medicare preferred. Skills: strong leadership, patient-centric approach, excellent communication, and cross-functional collaboration; travel up to 70%. The role involves developing and mentoring team members, ensuring compliance with policies, and achieving organizational goals within a field setting. Physical requirements include frequent travel and field engagement, with a salary range of $168,000–$210,000. The position is field-based with significant travel, supporting innovative rare disease programs in neurological conditions such as Rett syndrome.