Family Support Educator, Lead - West
Acadia Pharmaceuticals
September 03, 2026
Full-time
On-site
San Francisco, CA
Patient Advocacy
Role: Lead and provide field-based leadership for a team of Family Support Educators serving Rett syndrome families, focusing on clinical education and therapy management. Responsibilities: oversee team performance, execute strategic initiatives, act as escalation point for FSE issues, develop training, foster stakeholder relationships, and ensure compliance; collaborate with leadership to develop metrics and support team development. Qualifications: bachelor's degree with 8+ years in pharma sales, access, or related healthcare roles; minimum 3 years of leadership experience; expertise in Rare Disease, advocacy, Medicaid/Medicare, and new product launches; strong knowledge of healthcare field environment and patient support programs. Skills: team leadership, patient-centric approach, excellent communication, organizational skills, and ability to manage cross-functional relationships. High-Value: rare neurological disease focus, Rett syndrome, field-based leadership, up to 70% travel, with a salary range of $168,000β$210,000. Work setup: field-based with significant travel; primarily in the US, with specific locations listed.