Family Support Educator, Lead - West

Role: The Family Support Educator - Lead is responsible for providing leadership and expert field-based education to a team of Family Support Educators serving Rett syndrome patients, focusing on disease state and therapy management education. Responsibilities include leading team performance, executing strategic initiatives, developing training programs, collaborating with stakeholders such as advocacy groups, and ensuring compliance with policies. The role involves developing performance metrics, mentoring team members, and managing personnel actions. Requirements include a bachelor's degree with at least 8 years of relevant experience in pharmaceutical sales, access, or healthcare, and a minimum of 3 years of leadership experience. Preferred expertise encompasses rare disease, advocacy, Medicaid/Medicare, and experience with new product launches. The role demands strong knowledge of healthcare access programs, excellent communication skills, emotional intelligence, and the ability to manage up to 70% travel. High-value specifics include focus on rare neurological diseases (Rett syndrome), patient/caregiver education, and cross-functional collaboration with sales, medical, and advocacy teams. The position is field-based with a focus on underserved patient communities, and located across key US regions, with frequent travel required.