Family Access Manager (FAM), Skeletal Dyplasia - WEST

Role: The Family Access Manager (FAM) in the West region is responsible for engaging with families and care partners to support access, affordability, and reimbursement for BridgeBio's infigratinib in treating skeletal dysplasia. Core responsibilities include educating families on access processes, coordinating with internal teams (Market Access, Commercial, Legal, Compliance), managing patient support programs like ForgingBridges, resolving access issues, and supporting product launch activities. The role involves building relationships, providing personalized issue resolution, and ensuring compliance with healthcare guidelines. Requirements include a BA/BS, 5-8 years in biotech/pharma, with experience in patient services, market access, or hub support, preferably in rare diseases. Candidates should demonstrate strong communication, interpersonal skills, and familiarity with payer environments, copay programs, and specialty medicine reimbursement models. Preferred qualifications include prior FAM/PAL experience and deep understanding of specialty market dynamics. The position demands up to 60% travel, primarily across the US, and is ideally based in Los Angeles or the San Francisco Bay Area. The role operates within a fast-paced, collaborative environment supporting a life-changing therapeutic in rare disease, emphasizing customer-centric patient support, and cross-functional stakeholder engagement.