Executive Director, Strategic Planning & Enablement

Role Summary

The Executive Director, Commercial Strategy & Enablement is a key enterprise leader responsible for defining and executing the strategy that powers Acadia’s commercial success. This role oversees Strategic Forecasting, Omnichannel Enablement, and Field Force Effectiveness, ensuring alignment between corporate strategy and field execution. The Executive Director will drive data-driven planning, resource optimization, and cross-functional collaboration across Commercial, Finance, IT, and Marketing to enable high-impact customer engagement and measurable business growth. This leader will translate insights into action, leveraging technology and analytics to enhance field performance, omnichannel coordination, and portfolio value.

Responsibilities

• Strategic Leadership & Vision: Define, articulate, and champion the multi-year strategic vision and roadmap for commercial planning and enablement, directly linking team activities to corporate goals and revenue objectives.
• Serve as a key strategic partner to Commercial, Brand, Finance, and IT leadership, providing objective insights and recommendations to inform go-to-market strategy, resource allocation, and investment decisions.
• Lead the integration of the three verticals to ensure seamless strategy-to-execution enablement for the field and marketing teams.

• Strategic Forecasting (Lead Vertical): Oversee the development, maintenance, and presentation of robust, data-driven short- and long-term product and portfolio forecasts, including scenario planning and risk/opportunity assessments.
• Drive continuous improvement in forecasting methodology, tools, and processes, incorporating primary market research, secondary data (claims, sales), and competitive intelligence.
• Partner with Finance and Brand teams to ensure forecast alignment with budgeting, Long-Range Planning (LRP), and P&L commitments.

• Omnichannel Enablement (Lead Vertical): Direct the strategy and operational execution of an integrated omnichannel customer engagement model (e.g., Veeva, Salesforce, digital platforms).
• Ensure the commercial technology stack effectively enables seamless and personalized customer experiences across all channels (field, email, web, paid media).
• Lead the development and utilization of "Next Best Action" (NBA) logic, segmentation, and dynamic targeting to optimize content delivery and improve field/customer engagement efficiency.

• Field Force Effectiveness and Incentive Compensation (Lead Vertical): Provide strategic oversight for Field Force Effectiveness (FFE) initiatives, including sales force sizing, alignment, territory planning, and call plan strategies.
• Lead the design, governance, and management of the Field Incentive Compensation (IC) strategy, ensuring plans are compliant, motivating, and directly aligned with brand strategy and forecast goals.
• Oversee the field performance reporting, dashboards, and analytical insights needed to drive accountability and continuous improvement across the sales organization.

• Team Leadership and Development: Lead, coach, and develop a high-performing team of leaders and individual contributors across the three specialized verticals (Forecasting, Omnichannel, FFE/IC).
• Foster a culture of data-driven decision-making, strategic thinking, collaboration, innovation, and operational excellence, ensuring a patient-centric and compliance-first mindset.

Qualifications

• Bachelor’s degree in business, STEM, or other related field. MBA preferred. An equivalent combination of relevant education and applicable job experience may be considered.
• Minimum of 20 years of relevant progressive experience in the pharmaceutical/medical device industry with a focus in cross-functional leadership experience.

• Bachelor's degree in Business, Finance, Life Sciences, or a related field. MBA or advanced degree is strongly preferred.
• Minimum of 15 years of progressive experience in the pharmaceutical or biotech industry, with at least 5 years in a leadership/executive role overseeing strategic planning, commercial operations, or analytics functions.
• Deep expertise in Strategic Sales Forecasting is required.
• Extensive experience with Field Force Effectiveness and Incentive Compensation design, governance, and execution in a US pharmaceutical setting.
• Proven track record of driving and enabling Omnichannel/Digital engagement strategies and technology platforms (e.g., Veeva, Salesforce CRM).
• Demonstrated ability to lead large, complex projects, manage multi-million dollar budgets, and drive organizational change/transformation.
• Exceptional executive presence and communication skills (written and verbal) with the ability to influence senior-level internal and external stakeholders.
• Must possess strong analytical and problem-solving capabilities, translating complex data into clear, actionable business strategies.
• Commitment to high ethical standards and full compliance with all laws, regulations, and policies governing the conduct of pharmaceutical activities.

Education

• Bachelor’s degree in business, STEM, or other related field. MBA preferred.

Additional Requirements

• Physical Requirements: This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.