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Executive Director, Medical Engagement & Scientific Communications Strategy

Amgen
Remote friendly (Thousand Oaks, CA)
United States
Medical Affairs

Role Summary

Executive Director, Medical Engagement & Scientific Communications Strategy leads transformation of how Amgen engages with healthcare professionals and communicates scientific information globally. Responsible for evolving cross-functional operating model with Field Medical, Scientific Communications, analytics, and digital capabilities into a customer-centric engagement model. Shapes vision on technology and digital solutions and serves as a trusted thought partner. Reports to the Global Medical VP and guides global medical affairs engagement and digital strategy and planning across prioritized therapeutic areas.

Responsibilities

  • Strategic Leadership: Develop and lead an enterprise-wide medical engagement and communications strategy aligned with Amgen’s scientific and clinical objectives.
  • Define and implement a modern, HCP/customer-centric operating model that integrates content, channels, analytics, and field engagement.
  • Define digital initiatives and technology solutions to address key pain points and enable operational efficiency.
  • Serve as a thought partner to Therapeutic Area and regional leadership, guiding insight-driven engagement plans.
  • Scientific Communications Leadership: Direct the Scientific Communications team across Amgen’s portfolio; drive integrated scientific communication plans for global and US assets.
  • Oversee content strategy for publications, congresses, medical education, and digital platforms.
  • Partner with internal and external stakeholders to ensure scientifically sound execution of medical content at symposia and congresses.
  • Collaborate with the Amgen India Scientific Communications Head to translate strategies into actionable assets and drive measurable impact.
  • Innovate and simplify complex data into compelling narratives for HCPs and other stakeholders in multiple markets.
  • Advance digital and multichannel capabilities in compliance with Good Publication Practices and external standards; ensure SOP compliance.
  • Multichannel Engagement Operations: Align Field Medical and Scientific Communications around unified workflows, automation, and modular content reuse.
  • Establish tools for HCP segmentation, audience insights, measurement frameworks, and channel orchestration (especially digital).
  • Maximize discoverability and utility of scientific content across owned and third-party platforms; expand reach with digital innovations.
  • Partner with Global Commercial Capabilities to build an integrated omnichannel platform across functions.
  • Capability Building & Change Enablement: Drive capability development across communications strategy, publication strategy, digital engagement, and use of technology and data.
  • Collaborate with internal stakeholders to define and implement engagement strategies, capabilities, and solutions including profiling, targeting, channel orchestration, and impact measurement.
  • Cultivate a high-performing culture focused on innovation and delivering impact to patients and clinicians; oversee learning, best practices, talent development, and performance management for the team.
  • Mentor and manage a diverse team of scientific communication specialists with succession planning.

Qualifications

  • Basic Qualifications: Doctorate degree & 6 years of related experience OR Master’s degree & 10 years of related experience OR Bachelor’s degree & 12 years of related experience; 6 years of managerial experience directly managing people or leading teams, projects, or programs.
  • Preferred Qualifications: Advanced degree in life sciences (PhD, PharmD, MD); extensive leadership experience in Scientific Communications and Medical Affairs; experience in cardiovascular, metabolism, bone, oncology, rare diseases, and inflammation; proven success building omnichannel strategies and digital engagement in pharma or agencies serving pharma; AI literacy and digital fluency; strong knowledge of regulatory and compliance requirements; financial and operational management expertise; ability to operate in a matrixed environment and influence stakeholders; strong communication skills and executive presence; recognized expert in scientific communications and medical engagement practices.

Education

  • Advanced degree in a life science discipline (PhD, PharmD, MD) preferred.