Enterprise Generative AI Platform Engineer
Amgen
August 11, 2026
Remote friendly (United States)
United States
IT
Enterprise Generative AI Platform Engineer
What You Will Do
- Turn approved AI capabilities into practical, responsible, repeatable solutions.
- Support platforms such as ChatGPT Enterprise, custom GPTs, and related services; connect user needs with platform capability; guide use-case intake; create reusable guidance.
- Partner with Product, Engineering, Security, Privacy, Compliance, Legal, and business teams to improve adoption and measurable value.
Roles & Responsibilities
- Support enterprise generative AI capabilities (ChatGPT Enterprise, custom GPTs, related tools).
- Clarify use cases, assess fit and risk, and identify appropriate delivery paths.
- Convert user feedback into prioritized requirements, reusable patterns/templates, and self-service guidance.
- Support responsible use and practical governance with cross-functional partners.
- Support pilots, workshops, office hours, and demonstrations to build confidence and surface adoption barriers.
- Track adoption/feedback and communicate platform updates and recommendations.
What We Expect Of You
Must-Have Skills
- Enterprise technology/enablement/internal tools/product/solutions experience (or related).
- Practical familiarity with generative AI platforms, custom assistants/GPTs, and common enterprise use cases.
- Ability to assess use cases for value, feasibility, risk, and scalability.
- Strong communication and stakeholder skills.
- Collaborate effectively with business, engineering, security, and governance partners.
Good-to-Have Skills
- Experience with ChatGPT Enterprise/custom GPTs or comparable platforms.
- Experience enabling adoption via training/office hours/communities of practice.
- Familiarity with responsible AI, privacy, information security, or access management.
- Experience in biotechnology/pharmaceuticals/healthcare or other regulated industry.
Education/Experience
- Master’s degree with 2+ years’ experience (CS/IT/Engineering/Product Management/Business or related)
OR
- Bachelor’s degree with 5+ years’ experience (same fields)
- Relevant certifications are a plus.
Soft Skills
- Clear written/verbal facilitation/presentation skills; curiosity/initiative; organized prioritization; collaborative with global/virtual partners.
Total Rewards Plan (benefits, if eligible)
- Retirement and Savings Plan; group medical/dental/vision; life/disability; flexible spending accounts; bonus/incentives; stock-based long-term incentives; time-off; flexible work models where possible.
Application Instructions
- Apply now via careers.amgen.com.
- No application deadline; applications accepted until sufficient candidates are received or a candidate is selected.
What You Will Do
- Turn approved AI capabilities into practical, responsible, repeatable solutions.
- Support platforms such as ChatGPT Enterprise, custom GPTs, and related services; connect user needs with platform capability; guide use-case intake; create reusable guidance.
- Partner with Product, Engineering, Security, Privacy, Compliance, Legal, and business teams to improve adoption and measurable value.
Roles & Responsibilities
- Support enterprise generative AI capabilities (ChatGPT Enterprise, custom GPTs, related tools).
- Clarify use cases, assess fit and risk, and identify appropriate delivery paths.
- Convert user feedback into prioritized requirements, reusable patterns/templates, and self-service guidance.
- Support responsible use and practical governance with cross-functional partners.
- Support pilots, workshops, office hours, and demonstrations to build confidence and surface adoption barriers.
- Track adoption/feedback and communicate platform updates and recommendations.
What We Expect Of You
Must-Have Skills
- Enterprise technology/enablement/internal tools/product/solutions experience (or related).
- Practical familiarity with generative AI platforms, custom assistants/GPTs, and common enterprise use cases.
- Ability to assess use cases for value, feasibility, risk, and scalability.
- Strong communication and stakeholder skills.
- Collaborate effectively with business, engineering, security, and governance partners.
Good-to-Have Skills
- Experience with ChatGPT Enterprise/custom GPTs or comparable platforms.
- Experience enabling adoption via training/office hours/communities of practice.
- Familiarity with responsible AI, privacy, information security, or access management.
- Experience in biotechnology/pharmaceuticals/healthcare or other regulated industry.
Education/Experience
- Master’s degree with 2+ years’ experience (CS/IT/Engineering/Product Management/Business or related)
OR
- Bachelor’s degree with 5+ years’ experience (same fields)
- Relevant certifications are a plus.
Soft Skills
- Clear written/verbal facilitation/presentation skills; curiosity/initiative; organized prioritization; collaborative with global/virtual partners.
Total Rewards Plan (benefits, if eligible)
- Retirement and Savings Plan; group medical/dental/vision; life/disability; flexible spending accounts; bonus/incentives; stock-based long-term incentives; time-off; flexible work models where possible.
Application Instructions
- Apply now via careers.amgen.com.
- No application deadline; applications accepted until sufficient candidates are received or a candidate is selected.