Enterprise Data Operations Senior Manager
AbbVie
August 06, 2026
Remote friendly (North Chicago, IL)
United States
$124,500 - $236,500 USD yearly
IT
Enterprise Data Operations Senior Manager
Responsibilities:
- Lead a team of eight platform engineers supporting eleven infrastructure enterprise platforms.
- Oversee operational activities performed by service providers.
- Drive platform lifecycle roadmaps and capacity management plans.
- Ensure infrastructure platforms meet compliance, change, and security requirements.
- Formulate responses to audit inquiries.
- Manage renewals for infrastructure platforms.
- Support development of an annual budget and complete licensing chargebacks.
- Define strategies for introducing new system capabilities and processes.
- Present KPIs and operational updates to upper management.
- Guide cross-functional teams to deliver new platform and automation capabilities that streamline work processes.
Qualifications:
Required:
- Bachelor’s degree with 8 years’ experience OR Master’s with 7 years’ experience OR PhD with 3 years’ experience.
- Demonstrable expertise in screening new talent and managing technical resources; define expectations for delivery and performance.
- Previous experience managing a team of IT engineers.
- Previous experience supporting an enterprise infrastructure platform.
- New solution prototyping, implementation, and awareness of security implications.
- Previous experience with IT audits.
- Strong software engineering background.
- Understanding of platform engineering, cloud platforms, infrastructure as a service, and user experience.
- Understanding of AWS infrastructure, networking concepts, and troubleshooting (firewalls, load balancers, etc.).
- Ability to engage engineering teams as a technical peer; discuss architectural trade-offs, evaluate technical debt, contribute to design discussions.
- Strong presentation skills; summarize technical projects for upper management.
- Understanding of encryption and secure data movement.
Preferred:
- ServiceNow CMDB and ticketing systems.
- Prior experience identifying automation opportunities and deploying production-ready solutions.
Benefits:
- Paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) to eligible employees.
Application Instructions:
- None provided.
Responsibilities:
- Lead a team of eight platform engineers supporting eleven infrastructure enterprise platforms.
- Oversee operational activities performed by service providers.
- Drive platform lifecycle roadmaps and capacity management plans.
- Ensure infrastructure platforms meet compliance, change, and security requirements.
- Formulate responses to audit inquiries.
- Manage renewals for infrastructure platforms.
- Support development of an annual budget and complete licensing chargebacks.
- Define strategies for introducing new system capabilities and processes.
- Present KPIs and operational updates to upper management.
- Guide cross-functional teams to deliver new platform and automation capabilities that streamline work processes.
Qualifications:
Required:
- Bachelor’s degree with 8 years’ experience OR Master’s with 7 years’ experience OR PhD with 3 years’ experience.
- Demonstrable expertise in screening new talent and managing technical resources; define expectations for delivery and performance.
- Previous experience managing a team of IT engineers.
- Previous experience supporting an enterprise infrastructure platform.
- New solution prototyping, implementation, and awareness of security implications.
- Previous experience with IT audits.
- Strong software engineering background.
- Understanding of platform engineering, cloud platforms, infrastructure as a service, and user experience.
- Understanding of AWS infrastructure, networking concepts, and troubleshooting (firewalls, load balancers, etc.).
- Ability to engage engineering teams as a technical peer; discuss architectural trade-offs, evaluate technical debt, contribute to design discussions.
- Strong presentation skills; summarize technical projects for upper management.
- Understanding of encryption and secure data movement.
Preferred:
- ServiceNow CMDB and ticketing systems.
- Prior experience identifying automation opportunities and deploying production-ready solutions.
Benefits:
- Paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) to eligible employees.
Application Instructions:
- None provided.