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Role Summary
Seeking LPNs, Paramedics, and EMTs for a Plasma Donation Center. Bilingual Spanish. Location: Ocala, FL.
Responsibilities
- Promote customer satisfaction through appropriate interaction and responsiveness to customer needs.
- Build rapport with donors to ensure overall customer satisfaction with the center to support long term donation.
- Selection of suitable plasmapheresis donors by performing physical examinations and taking medical histories on all donors through the use of FDA approved Standard Operating Procedure (SOP) Manual, current State and Federal guidelines, OSHA, CLIA, CGMP, all internal company procedures and personal education and experience.
- Responsible for donor awareness to potential hazards.
- Administration of donor consent form.
- Provides donor education on trends identified regarding general health assessment completed at the Center.
- Provides counseling to donors regarding unacceptable test results.
- Evaluates and manages donor injuries and adverse events.
- Performs evaluations of any history of illness or medications to ensure continued donor suitability.
- Ensures donor medical information is complete and accurate prior to donation.
- Review of donor screening test to ensure eligibility of continued donation.
- Assists in employee training and coaching regarding medical SOPs as necessary.
- Assists with the administration of employee Hepatitis Vaccine program.
- Maintain supplies necessary to perform job duties.
- Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.
- Ensures donor and staff confidentiality.
- Reports all unsafe situations or conditions to Center Management.
- Perform other duties as required.
Qualifications
- Educated and currently certified/licensed in the state of employment and according to state requirements as an Advanced Emergency Medical Technician (or equivalent), Licensed Practical Nurse, Licensed Vocation Nurse, Paramedic or Registered Nurse, Nurse Practitioners or Physician Assistant.
- Current CPR certification required.
Skills
- Customer service and donor interaction to support satisfaction and retention.
- Ability to perform physical examinations and take medical histories in accordance with SOPs and regulatory guidelines.
- Donor education and counseling.
- Evaluation and management of donor injuries and adverse events.
- Maintaining donor medical information accuracy and completeness.
- Ability to train and coach staff on medical SOPs.
- Safety, sanitation, and confidentiality practices.
Additional Requirements
- Work is performed in a plasma center with exposure to biological fluids and potential exposure to infectious organisms; personal protective equipment is required (eye protection, garments, gloves, and cold-gear).
- Exposure to electrical office and laboratory equipment; handling of plasma freezers at temperatures below 32°F.
- Physical demands include standing and/or sitting for up to 2–4 hours per day; bending and twisting for up to 1–2 hours per day; frequent hand movements; occasional squatting or kneeling; light lifting up to 50 lbs.
- Hearing and vision requirements; ability to communicate clearly and understand information.
- Ability to work independently and follow oral or written instructions; maintain confidentiality; adapt to changing demands.