Role Summary
Donor Center Technician responsible for pre-donation medical screening, donor suitability assessment, and donor setup in a plasma center. The role emphasizes responsive donor interactions, confidentiality, and complete screening documentation. It requires strong customer service, the ability to multitask in a dynamic environment, and flexibility in scheduling. Location: Melbourne, FL.
Responsibilities
- Conducts pre-donation medical screening.
- Interaction and responsiveness to customer needs.
- Assesses donor suitability and engages in set-up.
- Provides appropriate feedback to ineligible donor candidates.
- Ensures all donor screening information is complete.
- Ensures donor confidentiality.
Qualifications
- Superior customer service standards
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
Skills
- Customer service and communication
- Multitasking and adaptability
- Maintaining donor confidentiality and data integrity
- Following procedures and documentation
Education
- High School diploma or GED
Additional Requirements
- Occupational and physical demands: work in a plasma center with potential exposure to biological fluids and infectious organisms; exposure to electrical equipment; required personal protective equipment; able to work seated or standing for long periods; bending and twisting; frequent hand/finger movements; fine motor skills; occasional squatting or crouching; light lifting up to 50 lbs; vision and hearing requirements; ability to understand and follow oral or written instructions; capacity to adapt to variable demands and changing conditions; ability to handle sensitive information with diverse groups.