Donor Center Technician

Role Summary

Donor Center Technician position in a plasma center focusing on pre-donation screening, donor assessment, and confidential handling of donor information, with an emphasis on customer service and efficient donor flow. Location: Myrtle Beach, SC, USA.

Responsibilities

• Conducts pre-donation medical screening.
• Interacts with donors and responds to their needs.
• Assesses donor suitability and engages in set-up.
• Provides appropriate feedback to ineligible donor candidates.
• Ensures all donor screening information is complete and donor confidentiality is maintained.

Qualifications

• Superior customer service standards.
• High School diploma or GED.
• Ability to work a flexible schedule.
• An interest in making a difference in the world.
• Obtains required state licensures or certifications where applicable.

Skills

• Customer service and effective communication.
• Attention to confidentiality and accuracy in donor information.
• Ability to adapt to a dynamic work environment.

Education

• High School diploma or GED (or equivalent).

Additional Requirements

• Work is performed in a plasma center with exposure to biological fluids and potential exposure to infectious organisms.
• Exposure to electrical office and laboratory equipment; personal protective equipment required.
• Exposure to extreme cold (below 32 degrees F) while operating in a plasma freezer.
• Work may involve standing or sitting for the entire shift, bending and twisting of the neck and waist for 1–2 hours per day.
• Frequent hand movements and fine motor tasks; ability to grasp and manipulate objects with precision.
• Frequent foot movement; occasional squatting or kneeling; light lifting up to 50 lbs (with typical lift around 15 lbs).
• Hearing, near and far vision, and color perception requirements; vision/hearing must be adequate to follow instructions and perform tasks.
• Ability to listen, understand information presented verbally or in writing, and work under guidance.
• Ability to perform a wide range of tasks under variable demands and changing conditions and to relate information to diverse groups.