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Role Summary
Donor Center Technician. This role supports the donor experience in a plasma center by conducting pre-donation medical screening, assessing donor suitability, and ensuring complete and confidential donor information. You will respond to donor needs, facilitate the donation process, and uphold quality and compliance standards.
Responsibilities
- Conducts pre-donation medical screening.
- Interacts with donors and responds to customer needs.
- Assesses donor suitability and prepares the donation setup.
- Provides feedback to ineligible donor candidates.
- Ensures all donor screening information is complete and accurate.
- Maintains donor confidentiality and data security.
Qualifications
- Superior customer service standards.
- A High School diploma or GED.
- Ability to work a flexible schedule.
- An interest in making a difference in the world.
- Obtains required state licensures or certifications where applicable.
Additional Requirements
- Occupational demands include work in a plasma center with exposure to biological fluids and potential exposure to infectious organisms; PPE is required. Physical tasks may include standing or sitting for long periods, bending and twisting, frequent hand movements, light lifting up to 50 lbs, and vision/hearing requirements as outlined for the role. Must be able to follow oral or written instructions and adapt to changing conditions.