Donor Center Technician

Role Summary

Donor Center Technician — Louisville, KY. The Donor Center Technician conducts pre-donation medical screening, interacts with donors to address needs, assesses donor suitability, and engages in set-up while ensuring all donor screening information is complete and donor confidentiality is maintained. This role requires patience, the ability to manage multiple tasks in a dynamic plasma-center environment, and a flexible schedule to support operations.

Responsibilities

• Conducts pre-donation medical screening.
• Interacts with donors and responds to their needs.
• Assesses donor suitability and engages in set-up.
• Provides feedback to ineligible donor candidates.
• Ensures all donor screening information is complete.
• Maintains donor confidentiality.

Qualifications

• Superior customer service standards.
• High school diploma or GED.
• Ability to work a flexible schedule.
• Interest in making a difference in the world.
• Obtains required state licensures or certifications where applicable.

Additional Requirements

• Work is performed in a plasma center with exposure to biological fluids and potential exposure to infectious organisms.
• Exposure to electrical office and laboratory equipment.
• Exposure to extreme cold below 32 degrees F while working in a plasma freezer.
• Personal protective equipment is required (protective eyewear, garments, gloves, cold gear).
• Work is performed sitting or standing for the entire shift, with bending and twisting of the neck and waist for 1–2 hours per day.
• Frequent hand movement requiring fine motor control; ability to manipulate small objects.
• Frequent foot movement; may occasionally squat, crouch, or sit on heels.
• Light lifting of 15 lb with a maximum lift of 50 lb.
• Hearing acuity, color perception, near and far vision as defined by job requirements.
• Ability to understand and follow instructions; ability to work with oral or written guidance.
• Performs a wide range of tasks under variable demands and changing conditions; ability to adapt to different situations.
• Relates sensitive information to diverse groups.