Donor Center Technician

Role Summary

Donor Center Technician responsible for pre-donation medical screening, donor eligibility assessment, and setup in a plasma center. This role focuses on accurate screening, donor confidentiality, and responsive service to donors in a dynamic environment. Requires a high school diploma or GED, flexible scheduling, and any required state licensures or certifications. Location: Newark, OH.

Responsibilities

• Conducts pre-donation medical screening.
• Interaction and responsiveness to customer needs.
• Assesses donor suitability and engages in set-up.
• Provides appropriate feedback to ineligible donor candidates.
• Ensures all donor screening information is complete.
• Ensures donor confidentiality.

Qualifications

• Required: Superior customer service standards
• Required: Ability to work a flexible schedule
• Required: An interest in making a difference in the world
• Required: Obtains required state licensures or certifications where applicable

Education

• High School diploma or GED

Skills

• Customer service
• Communication and interpersonal skills
• Multitasking and adaptability in a dynamic environment
• Discretion and ability to maintain donor confidentiality

Additional Requirements

• Work is performed in a plasma center with exposure to biological fluids and the need for personal protective equipment.
• Work may involve sitting or standing for the entire shift, with bending and twisting of the neck and waist for 1–2 hours per day.
• Frequent hand movement and fine motor tasks; light lifting up to 50 lbs.
• Hearing and vision requirements; ability to follow instructions and communicate effectively.