Role Summary
Donor Center Technician at Grifols, based in Milwaukee, WI. This role supports donor screening and set-up in a plasma center and requires strong customer service and confidentiality when interacting with donors. Training is provided for the role, and the position requires a high school diploma or GED, flexibility in scheduling, and a willingness to obtain required state licensures or certifications where applicable.
Responsibilities
- Conducts pre-donation medical screening.
- Interacts with donors and responds to their needs.
- Assesses donor suitability and engages in set-up.
- Provides appropriate feedback to ineligible donor candidates.
- Ensures all donor screening information is complete.
- Ensures donor confidentiality.
Qualifications
- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
Additional Requirements
- Work is performed in a plasma center.
- Exposure to biological fluids with potential exposure to infectious organisms.
- Exposure to electrical office and laboratory equipment.
- Exposure to extreme cold below 32 degrees F while working in plasma freezer.
- Personal protective equipment required such as protective eyewear, garments, gloves and cold gear.
- Work is performed sitting or standing for entire shift, bending, and twisting neck and waist for 1-2 hours per day.
- Frequent hand movement of both hands with the ability to make fast, simple movements of the fingers, hands, and wrists.
- Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects.
- Frequent foot movement: may infrequently squat, crouch or sit on one's heels.
- Light lifting of 15lbs. with a maximum lift of 50lbs.
- May reach below shoulder height.
- Hearing acuity essential.
- Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye.
- Able to comprehend and follow instructions to complete assigned tasks.
- Must possess the ability to listen to and understand information and ideas presented through spoken words and sentences.
- Must perform within the guidance of both oral or written instructions.
- Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to their occurrence.
- Relates sensitive information to diverse groups.