Director, US Field Therapy Access Managers (TAMs) – Lysosomal Storage Disorders (LSD)

Primary Duties and Responsibilities:
- Lead the national team of Lysosomal Storage Disorders (LSD) Therapy Access Managers (TAMs), setting expectations, driving accountability, and ensuring consistent execution of access and reimbursement strategy across all geographies.
- Translate strategic priorities into field execution plans to improve patient access and payer/reimbursement knowledge.
- Develop and monitor data-driven insights, dashboards, and key performance metrics to assess performance, identify trends/gaps, and inform decisions.
- Create guidance documents and field resources for conversations with institutional stakeholders and HCPs on access and reimbursement for infused products.
- Innovate digital capabilities/technology enhancements to improve workflows.
- Maintain market access and rare disease policy expertise to anticipate/mitigate access barriers.
- Partner cross-functionally (Patient Access Services, National Accounts, Sales, Marketing, Trade, Compliance, Clinical, Operations) on access priorities, escalation pathways, and execution.
- Use payer/market/field intelligence to identify reimbursement barriers and optimize team focus and resources.
- Ensure team activities align with company policies, compliance expectations, and applicable legal/regulatory requirements.
- Represent the team in internal leadership forums and cross-functional planning; travel as needed.

Experience and Educational Requirements:
- 10+ years in pharma/biotech/healthcare with significant market access, reimbursement, patient support, or related commercial experience.
- 5+ years leadership experience coaching/developing field-based or matrixed teams.
- Bachelor’s required; advanced degree preferred.
- Proven success executing access/reimbursement strategy at scale.
- Strong data/analytics experience; deep understanding of access/reimbursement, payer policy, site-of-care, and rare disease patient access challenges.
- Experience with “buy and bill” and Specialty Pharmacy distribution.
- Knowledge of government and commercial payers; ability to interact with prescribers and decision makers.
- Experience with patient services/HUB programs and working with HUB roles.
- Influence in a matrixed organization; communicate effectively with senior leaders.
- Compliance knowledge (HIPAA, OIG guidance, Anti-Kickback Statute, and company policies/industry standards).

Preferred Experience:
- Leading national field teams for complex access/reimbursement needs; rare disease/specialty/launch experience.
- Building business reviews/scorecards/dashboards; CRM/analytics (e.g., Salesforce.com).
- Limited distribution and specialty pharmacy channel experience.

Minimum Skills, Knowledge, and Ability Requirements:
- Strong leadership/coaching and talent development.
- Strategic thinking, execution, and change management.
- Analytical ability to translate complex data into actionable insights and performance metrics.
- Communication/presentation skills; organizational skills and sound judgment.
- Ability to manage multiple priorities; travel up to ~50%.