Director, Trade Operations

Role Summary

The Director, Trade Operations is responsible for leading the strategic and operational execution of Pacira’s trade and distribution activities across all channels, including 3PL, wholesalers, specialty distributors, and specialty pharmacies. This role ensures the seamless distribution of Pacira’s product portfolio (EXPAREL, ZILRETTA, iovera), oversees chargeback reconciliation, manages trade data and analytics, and drives compliance with regulatory and contractual obligations. The Director will lead a high-performing team and collaborate cross-functionally with Finance, Supply Chain, Market Access, Legal, and Commercial teams to optimize trade operations and support business growth.

Responsibilities

• Develop and execute trade and distribution strategies across all channels.
• Lead 3PL operations, including service level agreements, inventory management, and cost optimization.
• Manage wholesaler and specialty distributor relationships, including contract execution, pricing notifications, and roster management.
• Oversee chargeback reconciliation processes, ensuring accuracy, timeliness, and alignment with contract terms.
• Lead the development of trade data analytics and reporting infrastructure to support decision-making and performance tracking.
• Ensure compliance with regulatory requirements (e.g., DSCSA, state licensing) and internal quality standards.
• Collaborate with cross-functional teams to support product launches, pricing strategy, and supply chain planning.

Qualifications

• Bachelor‚Äôs degree in Business, Supply Chain, or related field; MBA preferred.
• 8+ years of experience in pharmaceutical trade operations or commercial distribution.
• 3+ years of people management experience.
• Deep knowledge of pharmaceutical distribution networks, 3PL operations, and chargeback processes.
• Experience with ERP systems, EDI data (844/867), and trade data platforms.
• Strong analytical, communication, and cross-functional collaboration skills.

Knowledge, Skills, And Abilities

• Enjoys working in a fast-paced environment
• High levels of organization, attention to detail, and accuracy
• Proactively identifies issues and identifies solutions
• Acts with urgency and passion, and enjoys helping others
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
• Interest in infrastructure technology trends and application of technology to improve end user‚Äôs experience.
• Ability to execute assignments within established timeframes and quality standards, while responding to immediate needs

Additional Requirements

• The physical demands and work environment are described in the source material as applicable to performing essential functions and may require reasonable accommodations.