Director, Site Communications β U.S., Human Health Manufacturing
Merck
September 29, 2026
Full-time
Remote friendly (Durham, NC)
Worldwide
Corporate Functions
Role: Lead strategic communications for U.S. Human Health manufacturing sites, supporting site and network objectives, employee engagement, change initiatives, and stakeholder reputation. Responsibilities: Manage a team of four site communicators across multiple states; handle high-profile issues including safety, environmental, and regulatory incidents; develop integrated communication strategies aligned with global priorities; support change management, talent, and leadership visibility efforts; coordinate external relations with media, community, and government entities; oversee crisis and issues management; ensure compliance with regulatory and legal standards; measure communications effectiveness through KPIs; lead executive visits and manage external vendors. Requirements: Bachelor's in Communications, Public Relations, Journalism, or related; 8+ years in pharma, healthcare, biotech, or regulated industries; experience supporting manufacturing or supply chain environments; proven crisis management and stakeholder engagement skills; familiarity with US and local regulations affecting communications; strong strategic and project management skills; ability to operate in a global, matrixed organization; travel ~25-30%. HighValue: US-based manufacturing sites, multiple states, regulated pharma environment, crisis and issues management, stakeholder relations, cross-functional collaboration, hybrid work setup.