Director, Reimbursement Insights & Analytics - NS

Role Summary

Director, Reimbursement Insights & Analytics for Neuroscience. Leads a team of analysts supporting the NPS disease area teams, developing analytics vision and roadmap to inform cross-functional decision making and improve patient support. Partners with cross-functional teams to ensure a seamless analytics experience for internal and external customers. Located in East Hanover, NJ with travel expectations.

Responsibilities

• Strong understanding of patient access and reimbursement operations, including patient onboarding, co-pay, adherence and reimbursement services
• Demonstrate deep understanding of the patient services internal and vendor landscape, including Benefit Investigation, Prior Authorization, Co-pay, patient & practice authorizations, consent / opt-outs, and ongoing refill management solutions, for all product archetypes
• Define and oversee the implementation of an analytics roadmap for NPS disease-area CPTs that delivers reporting and analytics solutions for all collaborators
• Deliver program outcome measurements and help disease team leadership clearly understand program impact and make data-driven decisions
• Establish operational metrics, KPIs and power stats in partnership with data sources, and oversee the development of operations dashboards that provides insight into performance
• Data storytelling to build a compelling narrative based on complex data and analytics that help influence and advise key strategic decisions for leadership
• Drive decision making via a disciplined, hypothesis-driven approach and shape the findings into leadership presentations highlighting key actions
• Drive operational efficiency by creating root-cause analysis into programs and summarizing recommendations for program and operations leadership Coordinate with data vendors and analytics staff for timely delivery of reporting and analytics
• Translate business objectives and inquiries into insights and analytics solutions, including ‚Äúgold-standard‚Äù measure definitions and templates

Qualifications

• Minimum 8+ years of analytics experience, showcasing a continuous growth in both responsibility and accountability
• Minimum 5+ years of reimbursement center operational analytics experience; Experience in Patient service/reimbursement analytics, market access analytics, or other related strategic analytics and management consulting a plus
• Proven track record of supporting data-driven decision-making, including assessing and identifying the support needed to address complex business challenges and enable shaping of organizational strategy
• Results oriented with excellent communication and collaboration skills
• Management experience preferably within a matrix environment or second line leader. Ability to build, inspire, motivate, coach and develop a team
• Comfortable working in ambiguity with the ability to challenge traditional thinking to solve problems
• Demonstrated abilities to influence without authority, lead teams and develop/foster relationships with senior leadership

Education

• Bachelor‚Äôs Degree required; advanced degree preferred (e.g., MHA, MBA)

Additional Requirements

• Location: East Hanover, NJ; travel up to 20% (domestic and/or international)