Director, Product Strategy, Value Realization

Role: Director of Product Strategy – Value Realization at Novartis focuses on quantifying and maximizing the business impact of CRM investments within the US organization. Responsibilities include defining KPIs, success metrics, and frameworks to measure productivity gains, user experience, and ROI; developing business cases and influencing investment prioritization; leading cross-functional collaboration with sales, marketing, data analytics, and IT teams to identify value opportunities; and creating dashboards for stakeholder communication. Requirements: Bachelor's degree required, with an MBA or advanced analytics background preferred; 7+ years in product strategy, business analytics, or enterprise performance roles, with proven success in KPI/OKR frameworks, ROI modeling, and CRM platforms (Salesforce, Veeva). High-value: enterprise CRM (Salesforce, Veeva), value measurement, ROI frameworks, cross-functional leadership, US commercial healthcare environment, and experience in life sciences or pharmaceutical settings. Work setup: onsite in East Hanover, NJ, with 15% travel.