Director, Patient Support Services

Role: Director of Patient Support Services overseeing UroGen's uro-oncology hub and patient programs. Responsibilities include managing daily operations, optimizing buy-and-bill processes, prior authorization workflows, and patient assistance programs to enhance access and affordability. The role involves vendor management, KPI tracking, data integration, reporting, and collaboration with cross-functional teams to improve provider onboarding, patient access tools, and organizational training. Ensures compliance with pharmacovigilance and audit readiness. Qualifications: BA/BS required, MBA preferred; 10+ years in pharma or related fields with strong performance, experience in complex reimbursement, medical benefit processes, and patient access programs. Skills: strategic communication, leadership, analytical capabilities, and stakeholder engagement. High-value specifics: focus on uro-oncology, buy-and-bill, complex claims, prior authorization, and pharma compliance. Work setup: primarily operational with occasional travel.