Director, Neuroscience Priority Accounts – West

Role Summary

This is a field-based and remote opportunity supporting a Priority Accounts team in an assigned geography. The Director, Neuroscience Priority Accounts leads regional priority account activities to meet and exceed objectives, develops and executes the regional customer engagement strategy, and oversees a team of Priority Account Managers to coordinate cross-functional account planning and resource alignment within the neuroscience portfolio.

Responsibilities

• Understand the needs of the customer at all levels from departments to C-suite, leveraging insights to anticipate trends and articulate business priorities to drive outcomes.
• Craft strategic approaches to align with company goals, building key customer relationships to enhance interaction with the account.
• Manage and lead strategy and execution by coordinating collaboration among headquarters, accounts, and regional leadership teams.
• Engage with account executives at the C-suite and D-suite levels as the main neuroscience contact to facilitate exchanges with executives and headquarters.
• Foster teamwork and collaboration across regional priority accounts with Customer Engagement teams (sales, medical, market access, patient support, etc.) to solve problems and remove obstacles.
• Own account performance with a performance-driven mindset, pursuing opportunities to impact demand generation and achieve account outcomes.
• Facilitate efficient communication between the company and key accounts, coordinating with internal teams and predicting strategic changes to align with objectives.
• Lead a team of Priority Account Managers to drive product pull-through in targeted accounts, coaching and supporting growth while ensuring ethics and policy adherence.

Qualifications

• Required: Bachelor‚Äôs degree from a 4-year college or university.
• Required: 10+ years of experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in other complex sales environments is welcome.
• Required: 2+ years of first-line leadership demonstrating strategic thinking and an enterprise mindset.
• Required: 2+ years translating strategy into actionable plans and delivering measurable results in account management.
• Required: 2+ years leading cross-functional projects requiring national alignment and collaboration.
• Required: Recent US experience (within last 5 years) with deep understanding of the US healthcare ecosystem.
• Required: Proven success in frontline sales and product launches, with strong business acumen, healthcare ecosystem expertise, digital engagement proficiency, and ability to thrive in complex, matrixed environments while building high-performing teams.
• Required: Residence within the region or within a daily commuting distance of 100 miles from the region border; ability to travel 60‚Äì80% over a broad geography; must have a valid driver‚Äôs license.

• Preferred: Deep expertise in neuroscience account management and strategic second-line leadership, with experience guiding large-scale teams and enterprise initiatives.
• Preferred: Ability to build partnerships across healthcare systems, from Academic Medical Centers to C-suite decision makers, accounting for broader economic factors influencing clinical and operational strategies.

Education

• Bachelor‚Äôs degree required from a 4-year college or university.

Additional Requirements

• Driving is an essential function of the role; must have a fully valid and unrestricted driver‚Äôs license.
• Travel to cover a broad geography is required (60‚Äì80%).