Director, Marketing Capabilities and Operations

Role Summary

The Director, Marketing Capabilities and Operations will build and lead the marketing operations framework to support Mineralys’ first commercial launch of lorundrostat, establishing scalable, compliant processes for commercialization. This fully remote, high-impact role collaborates with cross-functional teams to implement governance, workflows, and operational infrastructure that enable fast, high-quality execution in a launch environment.

Responsibilities

• Serve as primary operational lead and chair for both PRC (promotional) and MRC (medical) workflows.
• Partner with the Head of Regulatory Ad Promo to design workflows, cadence, SOPs, and quality controls for both promotional and medical review.
• Coordinate reviewers, manage agendas, track decisions, and ensure timely, high-quality reviews, including coordination of 2253 submissions.
• Align on reviewer expectations, timing, prioritization, and cross-functional readiness.
• Coordinate and support issue escalation and risk mitigation discussions for promotional and medical claims.
• Oversee routing, issue tracking, meeting facilitation, and documentation within Veeva PromoMats and related system updates.
• Review submissions for accuracy and compliance with SOPs; facilitate/moderate reviews.
• Provide expert guidance and training to promotional material sponsors and agencies on submission quality and planning for submission through review to approval.
• Marketing Production, Fulfillment & Deployment: Oversee development-to-distribution workflows for all approved print and digital materials.
• Manage vendor relationships covering production, inventory, storage, ordering, and distribution.
• Lead quality assurance, version control, and compliance-driven lifecycle management.
• Work closely with marketing and field sales to ensure timely, compliant materials for the field and customer-facing teams.
• Governance, Process Optimization & Systems Ownership: Build and maintain scalable SOPs, workflows, templates and governance frameworks.
• Enhance operational efficiency through continual evaluation and optimization of processes, systems, and vendor models.
• Partner with Digital/Omnichannel, Sales Ops, and IT to ensure future integration across CRM, consent, data flows, and the digital ecosystem.
• Budget & Vendor Leadership: Own operations budget spanning PRC/MRC operations, production, and fulfillment.
• Own system configuration and administration for promotional material review and approval platforms.
• Manage forecasting, tracking, and PO processes with discipline and transparency.
• Travel expectations align with operational needs.

Qualifications

• Required: 8+ years of pharma/biotech experience in marketing operations, medical/promotional review operations, or related commercial execution roles.
• Required: Strong experience creating and leading PRC and MRC processes in regulated environments.
• Required: Well versed in FDA promotional regulations with knowledge of submission requirements.
• Required: Expertise in Veeva PromoMats and related review/workflow tools.
• Preferred: Experience supporting first commercial launches.
• Required: Builder mindset: Comfort navigating ambiguity, creating structure, and building scalable processes in a fast-paced, high-growth environment.
• Required: Exceptional program and project management skills.
• Required: Strong relationship-builder and facilitator who can influence without authority.
• Required: Detail-driven, organized, and able to manage multiple complex workflows.
• Required: Clear, concise communicator who thrives in a fast-moving, high-expectation environment.
• Preferred: PM certification or equivalent experience.

Skills

• Governance, SOP development, and process optimization
• Cross-functional collaboration and influencing without authority
• Regulatory and promotional review knowledge
• Veeva PromoMats proficiency and related tools
• Program and project management
• Vendor management and budget oversight
• Training, onboarding, and capability building
• CRM/data flow awareness and digital ecosystem integration
• Attention to detail and multi-workflow management

Education

• Bachelor’s degree required.
• PM certification or equivalent experience preferred.

Additional Requirements

• Travel: Up to 10-20% travel; frequently outside the local area and overnight; some international travel may be required.