Director, IT - Digital Marketing Technology

Role: Director of IT – Digital Marketing Technology, responsible for leading the technology strategy, architecture, and delivery of omni-channel customer engagement platforms across global markets (US, EU, IM). Objectives include enabling scalable, compliant marketing solutions by integrating Salesforce (Data 360, Marketing Cloud, Experience Cloud), Veeva Vault CRM, AWS, and data lakes, with a focus on GDPR and regional privacy requirements. Core responsibilities encompass roadmap ownership, data integration, stakeholder collaboration with global and regional marketing teams, vendor management with SI and MSP partners, and overseeing platform governance, KPIs, and team development. The role involves balancing global standardization with local flexibility and championing Agile practices, alongside exploring AI-enabled personalization and predictive engagement technologies. Requirements: Bachelor’s degree, 10+ years in IT/technology, with 5-7+ years in digital/omni-channel marketing tech within regulated industries like pharma or biotech; extensive Salesforce ecosystem expertise; experience managing cross-regional vendor relationships; deep knowledge of cloud data architecture and data privacy standards. Preferred: familiarity with Veeva Vault, AI-driven personalization, regulatory compliance beyond GDPR, and GenAI content tools. The position is onsite 2-3 days/week in Parsippany, NJ, with significant stakeholder management, technical leadership, and global/regional scope.