Director, IT Business Partner Commercial

Role: Lead and oversee the Commercial CRM operations at Replimune, focusing on strategic development, configuration, and maintenance of CRM systems, primarily Veeva, with expertise in Salesforce and Oracle. Responsibilities: manage CRM and marketing tool integrations, support data analytics and master data management, ensure compliance with healthcare data regulations, and collaborate with marketing, sales, and IT teams to optimize customer engagement. Requirements: Bachelor's degree in IT, Business, or related field; 10+ years in IT/CRM within the pharmaceutical or biotech industry; strong technical skills in Salesforce, Veeva, Oracle, and marketing automation tools; experience with project management and compliance standards. Preferred: certifications in Salesforce, Veeva, Oracle; programming knowledge (SQL, JavaScript, Apex); experience supporting field teams and managing commercial websites. HighValue: focus on life sciences/biopharma CRM solutions; supporting commercial operations, marketing, and customer data management; hybrid work setup in Woburn, MA, with onsite presence required; no travel specified.