Director, Integrated Field Execution Effectiveness – Neuroscience Rare Disease
Novartis
June 24, 2026
On-site
Cambridge, MA
Sales
Key Responsibilities:
- Maintain and improve a systematic evaluation of field team effectiveness (Commercial, Medical, Novartis Patient Services, etc.) across therapy areas and brands.
- In coordination with Insights & Analytics leads and TA/brand IPSTs, develop field team KPIs aligned to organizational strategic goals.
- Review and improve processes to proactively uncover pain points and drivers of success.
- Establish local opportunity identification process with Field organizations.
- Support field leadership with performance metrics and evaluations for responsive, strategic decisions.
- Establish near-real time awareness of field team performance.
- Provide analytics on HCP, Account, and Medical Expert engagement.
- Monitor adherence to internal tool recommendations (e.g., NBA/decision engine, call plans, follow-ups) and compare performance of high vs. low adopters.
- Upskill and mentor team members; foster continuous process and evaluation improvement.
- Ensure direct connection to field-facing organizations through exposure to field teams.
- Conduct proactive competitive benchmarking to identify threats/opportunities.
- Partner with Resource Optimization and Functional Excellence teams on value quantification and leadership dashboards/reporting.
Essential Requirements:
- Bachelor’s degree (Business Administration, Marketing, Life Sciences, or related); MBA/advanced degree preferred.
- 8+ years in pharmaceutical, life sciences consulting, or healthcare with strong statistics, field force operations, and sales strategy knowledge.
- Background in rare disease.
- Strong analytical skills; experience developing and implementing KPIs.
- Experience managing field activities (engagement strategies, sample distribution, internal tool adherence).
- Ability to coach with data, build feedback loops, and create incentive programs.
- Excellent communication; ability to present insights to diverse audiences.
- Cross-functional collaboration (medical, access, commercial) and strong leadership.
- Ability to work in a fast-paced, dynamic environment.
Location/Travel:
- East Hanover, NJ or Cambridge, MA; not remote. 10% travel (domestic and/or international).
- Maintain and improve a systematic evaluation of field team effectiveness (Commercial, Medical, Novartis Patient Services, etc.) across therapy areas and brands.
- In coordination with Insights & Analytics leads and TA/brand IPSTs, develop field team KPIs aligned to organizational strategic goals.
- Review and improve processes to proactively uncover pain points and drivers of success.
- Establish local opportunity identification process with Field organizations.
- Support field leadership with performance metrics and evaluations for responsive, strategic decisions.
- Establish near-real time awareness of field team performance.
- Provide analytics on HCP, Account, and Medical Expert engagement.
- Monitor adherence to internal tool recommendations (e.g., NBA/decision engine, call plans, follow-ups) and compare performance of high vs. low adopters.
- Upskill and mentor team members; foster continuous process and evaluation improvement.
- Ensure direct connection to field-facing organizations through exposure to field teams.
- Conduct proactive competitive benchmarking to identify threats/opportunities.
- Partner with Resource Optimization and Functional Excellence teams on value quantification and leadership dashboards/reporting.
Essential Requirements:
- Bachelor’s degree (Business Administration, Marketing, Life Sciences, or related); MBA/advanced degree preferred.
- 8+ years in pharmaceutical, life sciences consulting, or healthcare with strong statistics, field force operations, and sales strategy knowledge.
- Background in rare disease.
- Strong analytical skills; experience developing and implementing KPIs.
- Experience managing field activities (engagement strategies, sample distribution, internal tool adherence).
- Ability to coach with data, build feedback loops, and create incentive programs.
- Excellent communication; ability to present insights to diverse audiences.
- Cross-functional collaboration (medical, access, commercial) and strong leadership.
- Ability to work in a fast-paced, dynamic environment.
Location/Travel:
- East Hanover, NJ or Cambridge, MA; not remote. 10% travel (domestic and/or international).