Director, Global Laboratory Digital Platform
Merck
August 18, 2026
Remote friendly (West Point, PA)
United States
IT
What You Will Do
- Lead end-to-end product strategy, experience design, implementation, rollout, adoption, and benefits realization for a global laboratory digital platform.
- Build cross-domain roadmap by connecting Research, Development, Manufacturing, Quality, Data/Digital, and IT; establish product operating model, governance, and demand management.
- Apply outside-in innovation; run discovery, experimentation, and scale pathways.
- Drive user/community engagement (listening, demos, co-design), continuous feedback loops, and evidence-based prioritization.
- Define implementation and release sequencing; integrate process design, data readiness, support, learning, communications, and change.
- Coordinate multidisciplinary delivery (product, design, architecture, engineering, data/integration, cybersecurity/quality/validation, service management, vendors).
- Translate product choices into secure, scalable, interoperable capabilities; develop prototypes; guide connected instruments, workflow orchestration/automation, contextual data, reporting, analytics, and responsible AI.
- Establish value realization and lifecycle/operations practices; set success measures and adoption indicators.
- Integrate risk, quality, security, privacy, data integrity, and investment decisions (business cases, vendor selection, capacity/roadmaps).
- Communicate direction, risks, progress, and realized value to stakeholders.
Required Qualifications
- Bachelor’s degree (IT, CS, Engineering, Life Sciences, Business, Design, or related).
- 8+ years in digital product management/ownership/platform delivery/technology innovation.
- Proven leadership across discovery → ongoing evolution.
- Strong product ownership/strategy (discovery, roadmap, evidence-based prioritization, outcomes, lifecycle stewardship).
- Technology acumen (architecture, data flows, integrations, APIs, cloud, analytics; partner with engineering/architecture/data).
- Startup/high-growth or comparable ambiguous environment experience.
- Ability to convene/influence across scientific and operational domains; guide multidisciplinary teams.
- Strategic judgment and communication.
Preferred Qualifications
- Life sciences/lab/instrument workflow experience.
- GxP-regulated environment experience (data integrity, CSA, risk-based validation, compliance by design).
- Knowledge of lab informatics, connected instruments, automation, integration patterns, method development/transfer/validation.
- Human-centered/service design, journey mapping, experimentation, product analytics.
- Scaled contextualized data and ML/AI/reporting/advanced analytics.
- Coordinated rollout/change across functions/locations/user communities.
Required Skills
Asset Management, Benefits Management, Business Continuity, Cybersecurity, Data Integrity, Demand Management, Laboratory Automation, Life Science, Management System Development, Operational Excellence, Patient Safety, Product Lifecycle, Product Management, Regulatory Compliance, Requirements Management, Stakeholder Relationship Management, Strategic Planning, Supply Management, System Designs.
Application Instructions & Benefits
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub). Application deadline: as stated on the posting.
- Salary range: $173,200–$272,600; eligible for annual bonus/long-term incentive (if applicable). Benefits include medical/dental/vision, retirement/401(k), paid holidays, vacation, compassionate and sick days.
- Lead end-to-end product strategy, experience design, implementation, rollout, adoption, and benefits realization for a global laboratory digital platform.
- Build cross-domain roadmap by connecting Research, Development, Manufacturing, Quality, Data/Digital, and IT; establish product operating model, governance, and demand management.
- Apply outside-in innovation; run discovery, experimentation, and scale pathways.
- Drive user/community engagement (listening, demos, co-design), continuous feedback loops, and evidence-based prioritization.
- Define implementation and release sequencing; integrate process design, data readiness, support, learning, communications, and change.
- Coordinate multidisciplinary delivery (product, design, architecture, engineering, data/integration, cybersecurity/quality/validation, service management, vendors).
- Translate product choices into secure, scalable, interoperable capabilities; develop prototypes; guide connected instruments, workflow orchestration/automation, contextual data, reporting, analytics, and responsible AI.
- Establish value realization and lifecycle/operations practices; set success measures and adoption indicators.
- Integrate risk, quality, security, privacy, data integrity, and investment decisions (business cases, vendor selection, capacity/roadmaps).
- Communicate direction, risks, progress, and realized value to stakeholders.
Required Qualifications
- Bachelor’s degree (IT, CS, Engineering, Life Sciences, Business, Design, or related).
- 8+ years in digital product management/ownership/platform delivery/technology innovation.
- Proven leadership across discovery → ongoing evolution.
- Strong product ownership/strategy (discovery, roadmap, evidence-based prioritization, outcomes, lifecycle stewardship).
- Technology acumen (architecture, data flows, integrations, APIs, cloud, analytics; partner with engineering/architecture/data).
- Startup/high-growth or comparable ambiguous environment experience.
- Ability to convene/influence across scientific and operational domains; guide multidisciplinary teams.
- Strategic judgment and communication.
Preferred Qualifications
- Life sciences/lab/instrument workflow experience.
- GxP-regulated environment experience (data integrity, CSA, risk-based validation, compliance by design).
- Knowledge of lab informatics, connected instruments, automation, integration patterns, method development/transfer/validation.
- Human-centered/service design, journey mapping, experimentation, product analytics.
- Scaled contextualized data and ML/AI/reporting/advanced analytics.
- Coordinated rollout/change across functions/locations/user communities.
Required Skills
Asset Management, Benefits Management, Business Continuity, Cybersecurity, Data Integrity, Demand Management, Laboratory Automation, Life Science, Management System Development, Operational Excellence, Patient Safety, Product Lifecycle, Product Management, Regulatory Compliance, Requirements Management, Stakeholder Relationship Management, Strategic Planning, Supply Management, System Designs.
Application Instructions & Benefits
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub). Application deadline: as stated on the posting.
- Salary range: $173,200–$272,600; eligible for annual bonus/long-term incentive (if applicable). Benefits include medical/dental/vision, retirement/401(k), paid holidays, vacation, compassionate and sick days.