Director, Future Readiness (1 of 5)

Role Summary

Director, Future Readiness

Responsibilities

• Collaborate with Therapeutic Area Heads, General Managers, and Brand Teams to shape future-ready customer engagement strategies that reflect each brand‚Äôs patient-centered vision.
• Align engagement strategies with broader enterprise and therapeutic area goals to help bring innovative medicines to the right patients at scale.
• Champion modern engagement approaches by integrating digital, data, and technology into launch and go-to-market planning.
• Partner with the Launch Excellence team to influence launch strategies and drive strong market impact through tailored engagement capabilities.
• Use proven frameworks and tools to support teams in designing and executing launch excellence plans.
• Apply advanced analytics, AI insights, and real-time field feedback to continuously refine launch and engagement strategies.
• Stay connected to customers and external stakeholders to ensure strategies are grounded in real-world needs and informed by actionable insights.
• Continuously build future-ready skills in digital engagement, data science, agile ways of working, and technology adoption.
• Promote a culture of innovation and learning by sharing insights and best practices across teams.
• Serve as a trusted voice in enterprise forums, influencing decisions and driving adoption of new engagement models and technologies.

Qualifications

• Bachelor‚Äôs degree required from 4-year college or university.
• 8+ years‚Äô experience in pharmaceutical, biotech, healthcare, or tech-driven industries, with a focus on customer engagement, marketing, or field strategy. We also welcome candidates from other environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors.
• Proven success leading enterprise-level strategies, launch readiness, or go-to-market transformations in complex, matrixed environments.
• Strong track record of partnering with senior leaders across commercial, brand, and field teams to shape strategy and drive execution.
• Deep understanding of customer engagement models and go-to-market design, with the ability to scale customer-first thinking.
• Skilled at navigating large organizations with agility and resilience.
• Exceptional communication and executive presence, with the ability to lead change and inspire alignment across diverse teams.
• Passion for innovation and continuous learning, with a future-focused mindset and comfort working in dynamic environments.

Desirable Qualifications

• Strategic and collaborative leader with a passion for shaping future-ready engagement models and driving enterprise transformation, even in ambiguous environments.
• Skilled in leveraging AI platforms and data visualization tools (e.g., Power BI, Tableau) to inform strategy, with a strong track record of using technology and analytics to create meaningful impact.

Additional Requirements

• The role requires 50% travel.