Director, Future Field Engagement Strategy – Role Design
Novartis
June 29, 2026
Remote
United States
Sales
Key Responsibilities:
- Lead the design and evolution of field roles, aligning responsibilities to customer archetypes, targeting strategies, and modern engagement models.
- Define clear role competencies, accountabilities, and interfaces to create clarity, reduce overlap, and enable cross-role collaboration.
- Develop field deployment models to optimize resource allocation and effectiveness across therapeutic areas and portfolios.
- Reimagine field roles as part of an integrated engagement ecosystem balancing human expertise, digital capabilities, and AI-enabled solutions.
- Partner with People & Organization (P&O), Field Leadership, and Capability teams to align role design with talent strategies, capability needs, and organizational priorities.
- Articulate role architectures, interfaces, and talent pathways to support development, mobility, and long-term sustainability.
- Establish clear boundaries between role architecture and capability building.
- Create documentation and guidance so field role designs are consistently understood and applied.
- Monitor market dynamics, competitor models, and internal feedback to refine field role design.
- Champion innovation, adaptability, and continuous improvement in role design and deployment.
Essential Requirements:
- Bachelor’s degree (4-year).
- 8+ years’ experience in field force strategy, role design, or organizational effectiveness in pharma/biotech/healthcare (or similar large, geographically dispersed team environments).
- Experience designing/evolving role architectures in large, complex, matrixed organizations.
- Deep understanding of field deployment models, account team structures, and cross-functional engagement.
- Proven ability to partner with P&O, field leadership, and capability teams to drive role transformation.
- Strong strategic/analytical/facilitation skills; ability to translate complexity into actionable frameworks.
- Exceptional written and verbal communication.
- Experience building scalable, data-informed models balancing insight and execution.
Desirable Requirements:
- Experience leading/contributing to transformation initiatives; exposure to large-scale change programs.
- Familiarity with modern commercial ecosystems (digital engagement platforms, CRM systems, emerging technologies, and/or customer-facing roles).
Compensation/Benefits (if eligible):
- Salary range expected: $185,500–$344,500/year.
- Performance-based cash incentive; annual equity awards eligibility depending on level.
- US-based eligible employees: comprehensive benefits (health, life, disability), 401(k) with match, time off (vacation, personal days, holidays, other leaves).
Application Instructions:
- (Not provided in the excerpt.)
- Lead the design and evolution of field roles, aligning responsibilities to customer archetypes, targeting strategies, and modern engagement models.
- Define clear role competencies, accountabilities, and interfaces to create clarity, reduce overlap, and enable cross-role collaboration.
- Develop field deployment models to optimize resource allocation and effectiveness across therapeutic areas and portfolios.
- Reimagine field roles as part of an integrated engagement ecosystem balancing human expertise, digital capabilities, and AI-enabled solutions.
- Partner with People & Organization (P&O), Field Leadership, and Capability teams to align role design with talent strategies, capability needs, and organizational priorities.
- Articulate role architectures, interfaces, and talent pathways to support development, mobility, and long-term sustainability.
- Establish clear boundaries between role architecture and capability building.
- Create documentation and guidance so field role designs are consistently understood and applied.
- Monitor market dynamics, competitor models, and internal feedback to refine field role design.
- Champion innovation, adaptability, and continuous improvement in role design and deployment.
Essential Requirements:
- Bachelor’s degree (4-year).
- 8+ years’ experience in field force strategy, role design, or organizational effectiveness in pharma/biotech/healthcare (or similar large, geographically dispersed team environments).
- Experience designing/evolving role architectures in large, complex, matrixed organizations.
- Deep understanding of field deployment models, account team structures, and cross-functional engagement.
- Proven ability to partner with P&O, field leadership, and capability teams to drive role transformation.
- Strong strategic/analytical/facilitation skills; ability to translate complexity into actionable frameworks.
- Exceptional written and verbal communication.
- Experience building scalable, data-informed models balancing insight and execution.
Desirable Requirements:
- Experience leading/contributing to transformation initiatives; exposure to large-scale change programs.
- Familiarity with modern commercial ecosystems (digital engagement platforms, CRM systems, emerging technologies, and/or customer-facing roles).
Compensation/Benefits (if eligible):
- Salary range expected: $185,500–$344,500/year.
- Performance-based cash incentive; annual equity awards eligibility depending on level.
- US-based eligible employees: comprehensive benefits (health, life, disability), 401(k) with match, time off (vacation, personal days, holidays, other leaves).
Application Instructions:
- (Not provided in the excerpt.)