Director, Future Field Engagement Strategy – Role Design
Novartis
June 30, 2026
Remote
United States
$185,500 - $344,500 USD yearly
Sales
Key Responsibilities:
- Lead the design and evolution of field roles aligned to customer archetypes, targeting strategies, and modern engagement models.
- Define role competencies, accountabilities, and interfaces to reduce overlap and enable cross-role collaboration.
- Develop field deployment models optimizing resource allocation and effectiveness across therapeutic areas/portfolios.
- Reimagine field roles within an integrated engagement ecosystem balancing human expertise, digital capabilities, and AI-enabled solutions.
- Partner with People & Organization (P&O), Field Leadership, and Capability teams to align role design with talent strategies and organizational priorities.
- Articulate role architectures, interfaces, and talent pathways to support development, mobility, and long-term sustainability.
- Create documentation and guidance to ensure consistent understanding and application of field role designs.
- Monitor market/competitor models and internal feedback to refine role design; champion continuous improvement.
Essential Requirements:
- Bachelor’s degree.
- 8+ years’ experience in field force strategy, role design, or organizational effectiveness in pharma/biotech/healthcare or similar complex environments.
- Experience designing/evolving role architectures in large, complex, matrixed organizations.
- Deep understanding of field deployment models and account team structures.
- Proven partnership with P&O, field leadership, and capability teams.
- Strong strategic/analytical/facilitation skills; translate complexity into actionable frameworks.
- Exceptional written and verbal communication.
- Experience building scalable, data-informed models.
Desirable Requirements:
- Experience with transformation initiatives and large-scale change programs.
- Familiarity with modern commercial ecosystems (digital engagement/CRM/emerging tech; sales/marketing/customer-facing roles).
Compensation/Benefits (as stated):
- Salary range: $185,500–$344,500/year; performance-based cash incentive; possible annual equity awards (role level dependent).
- Comprehensive benefits for US-based eligible employees; 401(k) with match; time off (vacation, personal days, holidays, other leaves).
- Lead the design and evolution of field roles aligned to customer archetypes, targeting strategies, and modern engagement models.
- Define role competencies, accountabilities, and interfaces to reduce overlap and enable cross-role collaboration.
- Develop field deployment models optimizing resource allocation and effectiveness across therapeutic areas/portfolios.
- Reimagine field roles within an integrated engagement ecosystem balancing human expertise, digital capabilities, and AI-enabled solutions.
- Partner with People & Organization (P&O), Field Leadership, and Capability teams to align role design with talent strategies and organizational priorities.
- Articulate role architectures, interfaces, and talent pathways to support development, mobility, and long-term sustainability.
- Create documentation and guidance to ensure consistent understanding and application of field role designs.
- Monitor market/competitor models and internal feedback to refine role design; champion continuous improvement.
Essential Requirements:
- Bachelor’s degree.
- 8+ years’ experience in field force strategy, role design, or organizational effectiveness in pharma/biotech/healthcare or similar complex environments.
- Experience designing/evolving role architectures in large, complex, matrixed organizations.
- Deep understanding of field deployment models and account team structures.
- Proven partnership with P&O, field leadership, and capability teams.
- Strong strategic/analytical/facilitation skills; translate complexity into actionable frameworks.
- Exceptional written and verbal communication.
- Experience building scalable, data-informed models.
Desirable Requirements:
- Experience with transformation initiatives and large-scale change programs.
- Familiarity with modern commercial ecosystems (digital engagement/CRM/emerging tech; sales/marketing/customer-facing roles).
Compensation/Benefits (as stated):
- Salary range: $185,500–$344,500/year; performance-based cash incentive; possible annual equity awards (role level dependent).
- Comprehensive benefits for US-based eligible employees; 401(k) with match; time off (vacation, personal days, holidays, other leaves).