Director, Future Field Engagement Strategy – Metrics & Incentives
Novartis
July 01, 2026
Remote
United States
$185,500 - $344,500 USD yearly
Sales
Key Responsibilities:
- Architect and lead future-ready measurement frameworks for Customer Engagement and Go-to-Market success.
- Translate complex performance signals (e.g., claims, prescribing, payer, CRM insights) into clear measurement constructs.
- Shape balanced scorecards measuring outcomes and critical enterprise behaviors in partnership with Insights and Decision Science (IDS).
- Advise senior leadership with forward-looking insights on performance trends, risks, and opportunities with IDS.
- Reimagine incentive compensation strategies aligned to evolving field roles, customer archetypes, and engagement models.
- Steward incentive frameworks to ensure they are equitable, transparent, and motivating in partnership with Incentive Compensation teams.
- Continuously evolve metrics and incentives based on market dynamics, transformation priorities, and field feedback.
- Partner with IDS, Finance, Field Leadership, and field enablement to keep frameworks agile and operationally impactful.
Essential Requirements:
- Bachelor’s degree (4-year).
- 8+ years in incentive design, performance management, or field operations strategy in pharma/biotech/healthcare or similar; experience with large, geographically dispersed teams.
- Deep expertise in incentive compensation strategy, customer engagement metrics, and drivers of field performance.
- Proven ability to design and scale innovative, data-driven models linking enterprise insights to field execution.
- Strong healthcare systems fluency (payer/provider dynamics, enterprise account management, technology trends).
- Demonstrated success influencing senior leaders and aligning cross-functional stakeholders.
- Exceptional analytical/strategic thinking; ability to synthesize complex data into insights and action plans.
- Strong collaboration and communication across functions, geographies, and field teams.
Desirable Requirements:
- Experience with enterprise incentive compensation platforms and advanced analytics tools.
- Consulting or high-growth background; scalable measurement/incentive constructs across global/multi-market teams with fairness and comparability.
Compensation/Benefits (as stated):
- Salary range: $185,500–$344,500/year; performance-based cash incentive; possible eligibility for annual equity awards.
- US-based eligible employees: health/life/disability benefits, 401(k) with company contribution and match, and a time-off package.
Application Instructions (as stated):
- (Accessibility) For accommodation during application or to perform essential functions: email [email protected] or call +1(877)395-2339; include job requisition number.
- Architect and lead future-ready measurement frameworks for Customer Engagement and Go-to-Market success.
- Translate complex performance signals (e.g., claims, prescribing, payer, CRM insights) into clear measurement constructs.
- Shape balanced scorecards measuring outcomes and critical enterprise behaviors in partnership with Insights and Decision Science (IDS).
- Advise senior leadership with forward-looking insights on performance trends, risks, and opportunities with IDS.
- Reimagine incentive compensation strategies aligned to evolving field roles, customer archetypes, and engagement models.
- Steward incentive frameworks to ensure they are equitable, transparent, and motivating in partnership with Incentive Compensation teams.
- Continuously evolve metrics and incentives based on market dynamics, transformation priorities, and field feedback.
- Partner with IDS, Finance, Field Leadership, and field enablement to keep frameworks agile and operationally impactful.
Essential Requirements:
- Bachelor’s degree (4-year).
- 8+ years in incentive design, performance management, or field operations strategy in pharma/biotech/healthcare or similar; experience with large, geographically dispersed teams.
- Deep expertise in incentive compensation strategy, customer engagement metrics, and drivers of field performance.
- Proven ability to design and scale innovative, data-driven models linking enterprise insights to field execution.
- Strong healthcare systems fluency (payer/provider dynamics, enterprise account management, technology trends).
- Demonstrated success influencing senior leaders and aligning cross-functional stakeholders.
- Exceptional analytical/strategic thinking; ability to synthesize complex data into insights and action plans.
- Strong collaboration and communication across functions, geographies, and field teams.
Desirable Requirements:
- Experience with enterprise incentive compensation platforms and advanced analytics tools.
- Consulting or high-growth background; scalable measurement/incentive constructs across global/multi-market teams with fairness and comparability.
Compensation/Benefits (as stated):
- Salary range: $185,500–$344,500/year; performance-based cash incentive; possible eligibility for annual equity awards.
- US-based eligible employees: health/life/disability benefits, 401(k) with company contribution and match, and a time-off package.
Application Instructions (as stated):
- (Accessibility) For accommodation during application or to perform essential functions: email [email protected] or call +1(877)395-2339; include job requisition number.