Director Facility Management (FM) Subregional Lead (SRL) Americas West

Role Summary

Director Facility Management (FM) Subregional Lead (SRL) Americas West. Location options include Malvern, PA; Cincinnati, OH; or Toronto, Canada. Roles may be performed at other US locations. Responsible for driving FM capabilities and oversight of FM Americas Northeast and West Site teams, including soft services, standardized FM services, workplace experience, and external FM partners.

Responsibilities

• Champion the delivery of standardized, high-quality FM hard and soft services across Northeast and West sites, ensuring global consistency through collaboration with regional and global peers.
• Drive integration and alignment across global functions, regional FM roles, and outsourced providers to enable seamless service delivery and strategic execution.
• Cultivate and sustain strategic partnerships between FM and Commercial West leadership to align facilities strategy with business objectives and operational priorities.
• Own vendor relationships, ensuring performance, issue resolution, and alignment with Commercial West site needs.
• Act as the senior escalation point for FM hard and soft services, standards, programs, and processes, ensuring resolution and continuous improvement across FM and Commercial West sites.
• Lead, develop, and empower Facility Leads, fostering a high-performance culture and ensuring operational excellence across FM and Commercial West locations.
• Ensure robust business continuity and infrastructure management programs are in place, tested, and aligned with enterprise risk frameworks.
• Provide strategic FM input into capital and operational projects, serving as the escalation point to ensure alignment with enterprise standards and site needs.
• Chair and contribute to governance and customer forums, representing FM interests and driving strategic alignment across stakeholders.
• Ensure regulatory compliance across all FM and Commercial West sites, proactively managing risk and maintaining audit readiness.
• Lead the deployment of FM and E&PS strategies, translating global initiatives into actionable regional plans with measurable outcomes.
• Own the integrity of FM and Commercial West data, ensuring accuracy to support global performance metrics, reporting, and strategic decision-making.
• Champion and deliver FM Global and E&PS strategic initiatives, ensuring alignment with FM and Commercial West operational goals and long-term vision.
• Monitor and enforce compliance with mandatory training requirements, ensuring workforce readiness and regulatory adherence.
• Ensure accountability for accurate occupancy, utilization, and spatial data, enabling strategic space planning and optimization.
• Provide fiduciary oversight of operating and capital budgets, ensuring financial stewardship and performance accountability.
• Lead and support Crisis Management Team (CMT) operations for FM and Commercial West, ensuring structured decision-making, real-time information gathering, and timely updates to Regional and Global leadership to maintain operational continuity.
• Act as a strategic advisor in regional escalation protocols, participate in Local CMTs, and collaborate with Regional SMEs to address critical issues effectively, driving continuous improvement through After-Action Reviews and cross-functional collaboration to enhance crisis response and readiness.

Qualifications

• Education: University/Bachelor‚Äôs degree or equivalent in Engineering, Business, Architecture or similar; Master‚Äôs degree preferred.
• Required Experience and Skills:
  • 10‚Äì12 years of related work experience.
  • Strong experience in facilities and/or supply chain engineering and maintenance.
  • Strong management and technical skills.
  • Experience with risk management, quality, safety, and compliance.
  • Knowledge of business strategy and requirements for workplace infrastructure and facilities, including portfolio planning impact.
  • Ability to make decisions across business units with authority.
  • Experience working within a complex regionally driven organization.
  • Experience leading facilities functions at a multinational enterprise in a manufacturing site, or as General Manager/engineering lead of a manufacturing site.
• Other: Up to 30% domestic travel.

Skills

• Budget Management
• Collaborating
• Developing Others
• Emergency Response
• Facilities Construction
• Facility Management
• Facility Management Software
• Fact-Based Decision Making
• Financial Competence
• Inclusive Leadership
• Leadership
• Mechanical Equipment Maintenance
• OSHA Compliance
• Performance Measurement
• Risk Management
• Space Management
• Succession Planning

Education

• University/Bachelor‚Äôs degree or equivalent in Engineering, Business, Architecture or similar required. Master‚Äôs degree preferred.

Additional Requirements

• None specified beyond travel and regulatory compliance considerations.