Director, Customer Insights - Neurology

Role Summary

Regeneron is seeking a Director, Insights & Analytics (I&A) to join our team as part of an upcoming gMG launch. The role will shape analytics, insights, and decision-making during a pivotal moment for the organization. The Director will lead the I&A Neurology team, partner with the Neurology Commercial Business Unit, and help develop talent within the CSI&A organization.

Responsibilities

• Lead the I&A Neurology team in providing business analytics, customer insights and competitive intelligence to address all commercialization needs
• Collaborate with the Executive Director, I&A to set the strategic I&A direction that aligns with overarching priorities and helps drive launch excellence
• Develop innovative solutions and a design-thinking approach aligned with strategies for the Neurology business
• Develop people from both a functional skills and leadership perspective, with the goal of growing internal talent
• Assess and implement novel methodologies and frameworks to garner meaningful insights to inform business decisions for a rapidly developing Neurology CBU; and to enhance brand differentiation and impact
• Lead efforts to identify and crystalize insights that inform strategic plans
• Collaborate with the Neurology CBU and other members of leadership to identify, predict and inform business decisions relating to the competitive outlook for gMG
• Develop and maintain a mutually beneficial partnership with CBU stakeholders; ensure insight generation and feedback are embraced; strike a balance between project rigor, timelines and ability to influence decisions
• Coordinate alignment with stakeholders on all insights and analytics agendas
• Work with other CSI&A leaders to develop standardized adoption of capabilities such as marketing mix, promotional optimization, data science, market structure analysis, patient/treatment flow modeling, analog modeling and ML/AI methodologies across I&A
• Proactively communicate with the Neurology CBU and provide strategic recommendations and insights as well as anticipated future needs
• Construct and deliver integrated business reviews, I&A summary overviews with leadership from Neurology and CSI&A

Qualifications

• Required: Minimum BS with 12+ (or MS with 10+) years of pharmaceutical/biotech commercial experience, in roles of increasing accountability; prior experience with market-leading brands required
• Preferred: Neurology or rare disease experience
• Required: Functional expertise in business analytics, HCP consumer/patient insights, primary research methods, analog forecast development and competitive intelligence
• Required: Prior experience managing I&A groups with responsibility for analytics, HCP consumer/patient insights, market access analytics, and competitive intelligence
• Required: Demonstrated knowledge of the legal and regulatory environment, as it relates to commercialization in the pharmaceutical/biotechnology industry
• Required: Knowledge of data industry standards
• Required: Proven ability to influence, communicate and negotiate with all levels of management across functional and business unit boundaries
• Required: Extensive experience with managing numerous projects concurrently against stringent deadlines
• Required: Prior experience working with I&A projects and initiatives where a balance between project rigor and timeliness was needed
• Required: Ability to think strategy to execution, with hands-on experience in implementing large initiatives with cross-functional stakeholders
• Required: Expertise in data visualization and data storytelling
• Required: Strong interpersonal, facilitation and communication skills, with the ability to resolve conflict, drive consensus and work across multiple departments
• Required: Strong organizational, project management, influencing and change management skills
• Required: Proven ability to manage multiple projects and priorities concurrently, while meeting stringent deadlines