Director, Commercial Chief of Staff

Role Summary

The Chief of Staff (COS) to the Chief Commercial Officer (CCO) enables the CCO to work most effectively with internal and external stakeholders, drive strategic priorities, and ensure alignment across teams. This is a strategic and facilitative role that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. The COS must be a highly resourceful individual with strong emotional intelligence, self-motivation, and excellent analytical and communication skills, adept at connecting the dots, solution-oriented, and energized by helping a team deliver results through thoughtful planning, coordination, and execution.

Responsibilities

• Partner with the Chief Commercial Officer to prioritize initiatives, manage complexity, and ensure follow-through on strategic goals
• Support execution of the commercial strategy by translating high-level priorities into coordinated workplans, timelines, and tracked deliverables
• Coordinate cross-functional workstreams that enable effective execution of commercial initiatives, ensuring clear communication, stakeholder alignment, and follow-through
• Organize and manage Commercial Leadership Team meetings and offsites, including agenda setting, content development, logistics, and action-item tracking
• Lead preparation and development of senior leadership presentations, meeting materials, and internal communications that clearly convey progress, insights, and recommendations
• Support annual and quarterly planning cycles by gathering inputs, consolidating information, coordinating reviews, and maintaining planning documentation
• Identify operational risks and issues within commercial activities, escalate concerns appropriately, and track remediation actions to resolution
• Partner with Alliance Management and the company’s co-promotion partner to ensure smooth interactions in brand planning, budget planning and standing steering committees
• Support goal-setting processes across commercial and ensure quantitative follow-up on progress toward objectives
• Partner with Finance and HR to support commercial budgeting, headcount planning, and routine performance tracking
• Maintain effective communication between the CCO and commercial teams by facilitating information flow, clarifying expectations, and ensuring timely updates
• Provide routine progress updates, operational insights, and synthesized summaries to commercial leadership to support decision-making and coordination

Qualifications

• Bachelor’s degree required; advanced degree preferred
• 8–10+ years in the pharmaceutical or biotechnology industry, with broad experience in strategic roles and a strong understanding of commercial functions
• Proven experience leading cross-functional strategic and organizational initiatives in a matrixed environment
• Strong project management and prioritization skills with the ability to manage multiple workstreams across stakeholders
• Excellent communication skills—written, verbal, and visual—with experience developing materials for senior and executive audiences
• High emotional intelligence, cultural awareness, and the ability to build trusted relationships across teams and geographies
• Strong leadership presence and the ability to influence without formal authority
• Comfortable navigating ambiguity, complexity, and high-stakes environments
• Willingness to travel up to 30% as needed

Skills

• Strategic planning and execution
• Cross-functional collaboration
• Executive-level communication and presentation
• Analytical thinking and problem-solving
• Relationship building across geographies

Education

• Bachelor’s degree required; advanced degree preferred

Additional Requirements

• Travel up to 30% as needed