Associate Director, Compliance Experience & Enablement

Role Summary

The Associate Director, Compliance Experience and Enablement will develop and manage compliance related communications, training, engagement experiences, resources and certain ERC processes for the US organization. This person will drive clarity, consistency, usability and accessibility, partnering with ERC business advisors to make compliance accessible, understandable, and actionable for all associates, supporting a culture of compliance through targeted initiatives and continuous improvement. They will collaborate to embed compliance into business processes and measure the effectiveness of communications, training, and user experience initiatives. This role is required to be in the East Hanover, NJ office 3x/week.

Responsibilities

• Develop and manage all compliance-related communications to the US organization, ensuring clarity, consistency, and alignment with compliance priorities.
• Develop and operationalize engaging and effective compliance training for US associates in collaboration with ERC business advisors; coordinate with delivery teams for smooth rollout; oversee quality and effectiveness of training outputs.
• Optimize and implement US compliance resources (e.g. Compliance Navigator, Field Guide, Ask US ERC Agent, WPD repository), working with technology and enablement teams to implement innovative solutions, enhance navigation, content clarity, and user satisfaction.
• Design and support innovative compliance engagement experiences integrated into US organization ways of working and training strategies (e.g. Integrity Champions networks) to enable an integrity-driven compliance culture, reinforce compliance priorities and address emerging risks or policy changes.
• Measure and report on the effectiveness of communications, training, engagement experience and ERC processes, conducting retro reviews, identifying and implementing opportunities for continuous improvement.

Qualifications

• Required: Bachelor’s degree; advanced degree preferred (e.g., Communications, Learning & Development, Business, or related field).
• Required: 5+ years of experience in compliance, communications, training, or related roles, preferably in the pharmaceutical/healthcare industry.
• Required: Experience designing and delivering communications, training, engagement experiences, and/or associate engagement tools/resources.
• Required: Demonstrated project management and communication skills.
• Preferred: Exceptional written and verbal communication skills.
• Preferred: Familiarity with adult learning and engagement principles.
• Preferred: Strong collaboration and relationship-building abilities.
• Preferred: Ability to translate complex compliance concepts into clear, engaging experiences.
• Preferred: Analytical skills to measure and report on program effectiveness.
• Preferred: User experience and change management mindset.