Director, Agent Intelligence - HYBRID ROLE
Vertex Pharmaceuticals
August 30, 2026
Remote friendly (Boston, MA)
United States
IT
Hybrid: 3 days/week in the Boston office.
Key Duties And Responsibilities
- Design and operate Vertex’s agent memory layer (personal and organizational): retention, retrieval, conflict resolution, classification policies.
- Define and steward “personas as code” (voice, remit, boundaries): versioning, review, composition, deployment workflows.
- Curate a skills catalog and compositions: atomic tools (retrieval, analytics, action) and higher-order workflows with contracts, registry, and quality standards.
- Design, build, and deploy flagship enterprise AI agents (Snowflake Cortex AI, Databricks AI, agent orchestration frameworks) to harden underlying primitives.
- Define and maintain enterprise standards for agent orchestration, prompt libraries, persona definitions, tool-use patterns, and response quality.
- Set conversational UX quality bar (tone/persona, citation patterns, error handling, escalation, transparency) and drive consistency.
- Govern reusable prompt and skill assets (system prompts, templates, tool instructions, conversation patterns) with documentation and contribution workflows.
Qualifications / Knowledge And Skills
- 10+ years in data engineering, AI/ML, or advanced analytics; 3+ years in NLP systems, AI agent development, or conversational AI.
- Hands-on production AI agent building (e.g., LangChain, LangGraph).
- Experience with Snowflake (Cortex AI suite) and/or Databricks (Agent Bricks, AI Functions, Mosaic AI).
- Full-stack AI engineering (prep, prompting, orchestration, evaluation/testing, deployment, monitoring).
- Direct memory/state design experience.
- Proven production operations (availability, monitoring, continuous improvement).
- Leadership and executive stakeholder communication.
Preferred
- Pharma/life sciences domain experience.
- Reusable agent abstraction design (persona frameworks, skill registries, tool catalogs).
- Agent evaluation tooling familiarity (Braintrust, LangSmith, Mosaic AI Eval, Arize, Ragas).
- Model customization (fine-tuning/distillation/post-training).
Pay Range
- $216,400 - $324,600; eligible for annual bonus and annual equity awards.
Key Duties And Responsibilities
- Design and operate Vertex’s agent memory layer (personal and organizational): retention, retrieval, conflict resolution, classification policies.
- Define and steward “personas as code” (voice, remit, boundaries): versioning, review, composition, deployment workflows.
- Curate a skills catalog and compositions: atomic tools (retrieval, analytics, action) and higher-order workflows with contracts, registry, and quality standards.
- Design, build, and deploy flagship enterprise AI agents (Snowflake Cortex AI, Databricks AI, agent orchestration frameworks) to harden underlying primitives.
- Define and maintain enterprise standards for agent orchestration, prompt libraries, persona definitions, tool-use patterns, and response quality.
- Set conversational UX quality bar (tone/persona, citation patterns, error handling, escalation, transparency) and drive consistency.
- Govern reusable prompt and skill assets (system prompts, templates, tool instructions, conversation patterns) with documentation and contribution workflows.
Qualifications / Knowledge And Skills
- 10+ years in data engineering, AI/ML, or advanced analytics; 3+ years in NLP systems, AI agent development, or conversational AI.
- Hands-on production AI agent building (e.g., LangChain, LangGraph).
- Experience with Snowflake (Cortex AI suite) and/or Databricks (Agent Bricks, AI Functions, Mosaic AI).
- Full-stack AI engineering (prep, prompting, orchestration, evaluation/testing, deployment, monitoring).
- Direct memory/state design experience.
- Proven production operations (availability, monitoring, continuous improvement).
- Leadership and executive stakeholder communication.
Preferred
- Pharma/life sciences domain experience.
- Reusable agent abstraction design (persona frameworks, skill registries, tool catalogs).
- Agent evaluation tooling familiarity (Braintrust, LangSmith, Mosaic AI Eval, Arize, Ragas).
- Model customization (fine-tuning/distillation/post-training).
Pay Range
- $216,400 - $324,600; eligible for annual bonus and annual equity awards.