Director, Access Programs
Insmed Incorporated
August 14, 2026
Remote
United States
Market Access
About The Role
Director, Access Programs on the Commercial Operations & Channel Management team. Responsible for the strategy and management of Insmed’s Patient Assistance and Copay programs, optimizing program business rules, strategic vendor management, and data insights to support patient affordability solutions. Primary business owner of affordability programs and vendors; cross-functional partnership with Market Access, Finance, Legal, Compliance, and Product to deliver patient solutions aligned with business objectives.
What You’ll Do
- Oversee strategic management of PAP and Copay vendor programs, including performance tracking, service level agreements, quality standards, issue resolution, and budget oversight
- Establish and maintain SOPs, documentation standards, and quality controls
- Partner with Patient Service Leads to evolve PAP/Copay operating models (workflow refinement, training, escalation processes)
- Integrate vendor data into dashboards to monitor operational metrics and track patient journey
- Translate data and marketplace trends to identify barriers, optimize workflow, strengthen vendor performance, and drive enhancements
- Ensure program scalability, efficiency, and cost optimization via continuous process improvements
- Support issue resolution, escalation management, and program audits
Who You Are
- Bachelor’s degree required; MBA or advanced degree preferred
- 7+ years in pharmaceutical/biotech experience, including patient assistance and copay programs
- Proven affordability program experience (preferred PAP experience), including agreement management
- Strong healthcare compliance/regulatory knowledge
- Proficiency interpreting operational and patient journey data
- Patient Assistance and Copay operations expertise
- Data-driven decision-making and strategic thinking
- Effective communication to internal and external audiences
Where You’ll Work: Fully remote; occasional travel for team meetings/events.
Pay Range: $177,000.00–242,000.00 Annual
Highlights Of Our U.S. Offerings Include (as stated)
- Comprehensive medical/dental/vision, mental health support, annual wellbeing reimbursement, EAP
- Paid time off; fertility/family-forming benefits; caregiver support; flexible schedules with purposeful in-person collaboration
- 401(k) match; annual equity awards; ESPP; company-paid life and disability insurance
- Learning Institute (LinkedIn Learning, workshops, leadership, mentorship, networking)
- Employee resource groups and service/recognition programs
Application instructions: Current Insmed employees apply via Jobs Hub in Workday.
Director, Access Programs on the Commercial Operations & Channel Management team. Responsible for the strategy and management of Insmed’s Patient Assistance and Copay programs, optimizing program business rules, strategic vendor management, and data insights to support patient affordability solutions. Primary business owner of affordability programs and vendors; cross-functional partnership with Market Access, Finance, Legal, Compliance, and Product to deliver patient solutions aligned with business objectives.
What You’ll Do
- Oversee strategic management of PAP and Copay vendor programs, including performance tracking, service level agreements, quality standards, issue resolution, and budget oversight
- Establish and maintain SOPs, documentation standards, and quality controls
- Partner with Patient Service Leads to evolve PAP/Copay operating models (workflow refinement, training, escalation processes)
- Integrate vendor data into dashboards to monitor operational metrics and track patient journey
- Translate data and marketplace trends to identify barriers, optimize workflow, strengthen vendor performance, and drive enhancements
- Ensure program scalability, efficiency, and cost optimization via continuous process improvements
- Support issue resolution, escalation management, and program audits
Who You Are
- Bachelor’s degree required; MBA or advanced degree preferred
- 7+ years in pharmaceutical/biotech experience, including patient assistance and copay programs
- Proven affordability program experience (preferred PAP experience), including agreement management
- Strong healthcare compliance/regulatory knowledge
- Proficiency interpreting operational and patient journey data
- Patient Assistance and Copay operations expertise
- Data-driven decision-making and strategic thinking
- Effective communication to internal and external audiences
Where You’ll Work: Fully remote; occasional travel for team meetings/events.
Pay Range: $177,000.00–242,000.00 Annual
Highlights Of Our U.S. Offerings Include (as stated)
- Comprehensive medical/dental/vision, mental health support, annual wellbeing reimbursement, EAP
- Paid time off; fertility/family-forming benefits; caregiver support; flexible schedules with purposeful in-person collaboration
- 401(k) match; annual equity awards; ESPP; company-paid life and disability insurance
- Learning Institute (LinkedIn Learning, workshops, leadership, mentorship, networking)
- Employee resource groups and service/recognition programs
Application instructions: Current Insmed employees apply via Jobs Hub in Workday.