Digital Specialty Account Manager, Auvelity (Atlanta Region)

Role Summary

Digital Specialty Account Manager (DSAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure a successful launch of Axsome’s current and future product pipeline. This role is virtual-based, focuses on digital engagement, and covers the Eastern Time Zones with EST/EDT hours.

Responsibilities

• Engage with customers virtually through digital channels
• Develop a comprehensive and effective territory business plan to achieve and exceed quarterly and annual goals
• Promote Axsome products within approved labeling in a comprehensive, fair, and ethical manner per guidelines
• Develop strong customer relationships by understanding customer needs
• Serve as a resource/consultant to customers and staff regarding payer policies and processes
• Maximize use of marketing resources to grow customer confidence to prescribe Axsome medications
• Communicate territory activity accurately and timely as directed by management
• Provide feedback to sales, leadership, marketing, and other internal departments
• Complete all training classes and administrative duties accurately and timely
• Manage efforts within the assigned promotional budget
• Collaborate across all corporate functions
• Ensure timely access for patients through patient services and savings programs
• Additional responsibilities as assigned

Qualifications

• Bachelor’s degree from an accredited college or university
• Minimum of 2 years of field or virtual customer experience and/or account management or equivalent experience
• Demonstrated experience delivering results in a quota/goal-driven environment
• Demonstrated ability to master and communicate technical specifications
• Pharmaceutical/biotech/medical marketing or sales experience preferred but not required
• Experience collaborating within cross-functional teams
• Proven ability to manage multiple tasks under aggressive timelines
• Comfort with uncertainty and high expectations
• Patient support services experience a plus
• Strong digital marketing aptitude
• Strong interpersonal, presentation, and communication skills

Skills

• Digital engagement and remote communication
• Account management and territory planning
• Payer policy navigation and prior-authorization processes
• Cross-functional collaboration
• Analytical and strategic thinking

Education

• Bachelor’s degree from an accredited college or university

Additional Requirements

• Remote/EST/EDT hours; Eastern Time Zones