Digital Product Business Analyst

Essential duties and responsibilities:
- Gather and document business requirements.
- Translate business needs into user stories and functional requirements.
- Manage product documentation and backlog administration.
- Coordinate testing, releases, and implementation activities.
- Partner across Commercial, Marketing, Customer Experience, Medical Affairs and Engineering.
- Support roadmap planning and portfolio governance.
- Track product performance and operational metrics.
- Identify opportunities to improve product processes and operations.
- Office Location: Newport Beach (hybrid onsite Tuesday, Wednesday, and Thursday).

Qualifications:
- Bachelor’s degree in Business, Information Systems, Computer Science, Marketing, Product Management (or related) or equivalent experience.
- 4+ years in business analysis, digital product management, product operations, or related.
- Experience gathering, analyzing, and documenting business/functional requirements for digital products.
- Experience in Agile/Scrum environments supporting backlogs, sprint planning, and releases.
- Demonstrated ability partnering with stakeholders and technical teams to define actionable product requirements.
- Experience supporting digital product launches, enhancements, testing, implementation, and ongoing optimization.
- Experience using data/operational metrics to evaluate performance and find improvement opportunities.
- Excellent written/verbal/presentation/documentation skills; can explain technical concepts to business audiences and business needs to technical teams.
- Strong organization and ability to manage multiple products, initiatives, stakeholders, dependencies, and deadlines.
- Strong cross-functional collaboration across Commercial, Marketing, Customer Experience, Medical Affairs, Engineering, and other functions.

Preferred qualifications/skills:
- Experience in healthcare, aesthetics, pharmaceutical, medical device, consumer technology, or other regulated industry.
- Valuable experience with tools such as Jira, Confluence, Azure DevOps, Productboard, Aha!, Figma, Miro/Lucid chart, Salesforce, Google Analytics/Adobe Analytics, Power BI/Tableau.

Compensation & total rewards (exempt):
- Expected pay range: $81,000–$101,000.
- Medical, dental, and vision; employer-covered life insurance; short-term disability; 401k match.
- Possible new hire equity and long-term incentives (RSUs, stock options, and/or discretionary bonuses).
- Flexible paid time off for exempt employees (and paid time off accrual for non-exempt employees) and holiday soft closure between Christmas and New Year’s.
- Additional perks: catered team meals and fully stocked kitchen (Kombucha & Coffee).