Dermatology Territory Account Specialist β White Plains, NY / Morristown, NJ
Novartis
Key Responsibilities:
- Navigate and resolve challenges within accounts to deliver tailored solutions.
- Build and execute a strategic territory plan aligned to shared priorities to drive product demand and improve patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to provide access support.
- Use market/competitive knowledge and cross-functional insight to anticipate opportunities and respond with agility.
- Use territory data and market trends to generate local insights, support pull-through, and lead impactful customer engagements (virtual or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions.
- Provide real-time access support and work with Patient Specialty Services (PSS) for seamless customer experience.
- Use digital tools and omnichannel strategies to personalize outreach (virtual and face-to-face).
Essential Requirements:
- Bachelorβs degree (4-year college/university).
- Experience in pharmaceutical/biotech/healthcare (or similarly structured complex sales) with large, geographically dispersed sales teams within the last 5 years; candidates from devices/diagnostics/life sciences services/insurance/consumer health/B2B encouraged.
- Proven consistent high performance selling to large accounts and key customers.
- Self-starter with strong analytical/problem-solving skills; ethical leadership and compliance mindset.
- Reside within the territory (or within 50 miles of territory border); travel 60β80%; drive and/or fly within territory; valid driverβs license.
Desirable Requirements:
- Experience across therapeutic groups/disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Compensation/Benefits (US-based eligible):
- Performance-based cash incentive; potential annual equity awards (level-dependent).
- Comprehensive benefits (health, life, disability, 401(k) with company match) and time off (vacation, personal days, holidays, other leaves).
Application/Training:
- Complete initial training/home study (8 or fewer hours/day, 40 or fewer hours/week) for field roles with a dedicated training period.